Salario: Sales Support en Madrid

Looking for an opportunity to work with some of the largest customers in the private and public sector?Would you like to be part of a diverse, supportive, and results-oriented team?Interested in cross-function collaboration in a highly international team for a global IT company?Practical Information:Location: Madrid, Spain | Visa Requirements: Valid working visa for Spain | Reports to: Regional Business Development Manager | Work arrangement: Hybrid | Language Requirements: Fluent French and English.As our new Sales Development Representative French Speaking, you will be responsible for acquiring new customers and partners, as well as retaining existing ones. In this role, you will communicate with our customers through various channels, as well as social media platforms. In collaboration with our Account Managers, you will work with lead generation and follow-up of sales activities to up-sell and cross-sell from other key services and vendors within the cyber security portfolio.Other responsibilities will includeGrowing your individual book of business knowledge and value by proactively generating new qualified leadsConducting cold calling to prospects by using various communication channelsUtilizing our CRM tools (e.g., Dynamics 365, Lusha, Outreach) to ensure activities are documented properly, opportunities are forecast accurately, and adequate information regarding new opportunities is communicatedCollaborating with our customer teams toward common goals, account plans, and retention strategiesYour Competencies6+ months experience in lead generation and a minimum of 1 year experience in a similar role, such as customer support, help desk, sales, or marketingGood working knowledge of Microsoft Office packagesAbout YouYou are customer and delivery-orientedYou are a detail-oriented team player and have excellent follow-up skillsYou enjoy taking ownership of different processesWhat’s on Offer?Competitive compensation and benefits packageHybrid working conditionsCollaborative cultureApply to join an award-winning employer!

AMOREPACIFIC – LANEIGE & INNISFREE Regional Sales & Training Manager – SPAINCOMPANY DESCRIPTIONAmorepacific Group is a leading Korean beauty company that operates over 30 brands in beauty, personal care, and healthcare. The company was founded in 1945 and is headquartered in Seoul, Korea.KEY RESPONSIBILITIESAs a key member of the education team under the Training Manager EME, the Regional Sales & Training Manager Spain is responsible for overseeing all the brand’s training package, webinars, in-store trainings, and training events for the retail staff in Spain. This includes retail-focused subjects (storytelling, product & selling skills trainings) and brand’s Onboarding trainings to level up beauty advisors’ expertise and boost sales performance. Also, be able to identify training needs and develop the annual training calendar to improve overall performance, in the region ensuring that the brand’s DNA, products knowledge and awareness are well-implemented among shops.Ensuring excellence in execution of the EME Training strategyOversee organization of trainings in Spain to ensure sessions are executed with excellence and conduct the delivery of retail trainings in Spain where neededUpdating the content of the brand training to cascade the training strategy and content to the boutique team.Monitor training participant satisfaction through the analysis of feedback survey data and adapt training materials as neededExecute seasonal new product and brand trainings for the region to prepare each new launchesProvide field insight and feedback on field execution of trainings and training events.Creation of training workshops depending on the needs of the retail staffLead trainings for specific launches with retailer’s HQ and retail staffAttend Brands’ International & Training conferences 2x year. (some travels outside Spain have to be planned)Adapt global learning content and update training modules locally if neededParticipation in local PR days, conventions or specific local brands seminars & animationsManage the regional training budgetDevelopment of the retail staff on brand’s awareness & expertiseOrganize and facilitate onboarding trainings to ensure newly recruited staff are well equipped with LANEIGE & Innisfree K-Beauty brand culture, product knowledge, service & selling technique.Lead and execute basic, seasonal, virtual, and in-store trainings. Cultivate brand knowledge; product knowledge, product demonstration and selling skills in line with the selling ceremony of the retailer.Support overall training program coordination including prepare of training materials, logistics arrangement when in-store trainingsAct as brand ambassador in sharing K-Beauty culture, values and heritage of the brand.Stores visits & reportingVisiting often stores to monitor the effectiveness of trainings and evaluate the adoption of behaviors & knowledge taught during training sessionsPrepare monthly / quarterly analysis of store visitsIncrease sales and service performance in the retail environment. During store visits, check for knowledge retention, coach BCs to strengthen skills, and reinforce focuses and objectives.Provide feedback on store visits/in-store training to identify opportunities to develop programs for business needs.PROFILELead by example as a LANEIGE & Innisfree Brand AmbassadorSolid experience in delivery of training programsCreate a safe and positive learning environmentStrong listening skills, empathy, and interest in developing othersEffective planning, organizational and time management skillsAble to work in a fast-paced environment with ability to cope with changes and handle multiple prioritiesExcellent interpersonal skills that will enable you to establish strong working relationships with retail staff membersQUALIFICATIONSExcellent communication and presentation skillsStrong understanding of skincare customer service and boutique retail excellence standardsExpertise in coaching skillsProven ability to manage important projects at a national level and know how to work independently and as part of a teamFluency in EnglishAMOREPACIFIC – Responsable regional de Ventas y Formación de LANEIGE & INNISFREE – ESPAÑAComo miembro clave del equipo de formación a las órdenes de la Directora de Formación para la zona EME, el/la Director/a regional de Ventas y Formación para España se encarga de supervisar todo el paquete de formación de la marca, seminarios web, jornadas de formación en tienda y actividades de formación para el personal de ventas minoristas en España. Lo anterior abarca formación sobre temas de ventas minoristas (storytelling, productos y habilidades de venta) y sobre la incorporación de nuevos empleados con el objetivo de aumentar la pericia de los asesores de belleza e impulsar los resultados de ventas. Asimismo, deberá ser capaz de identificar necesidades de formación y elaborar un calendario formativo anual para mejorar el rendimiento general en la región, al tiempo que se asegura de la adecuada implantación en tienda de los conocimientos y concienciación sobre los productos que forman parte del ADN de la marca. RESPONSABILIDADES PRINCIPALES Garantizar la excelencia en la ejecución de la estrategia de Formación en la zona EMESupervisar la organización de las formaciones en España a fin de garantizar la excelencia en las jornadas impartidas y celebrar formación sobre ventas minoristas en España donde sea necesario.Actualizar el contenido de la formación de la marca para comunicar en cascada la estrategia y el contenido de formación hasta el equipo de tienda.Vigilar la satisfacción de los participantes de la formación mediante el análisis de los datos de la encuesta de opinión y adaptar el material de formación según sea necesarioRealizar formaciones de temporada sobre la marca y nuevos productos para la región a fin de preparar cada nuevo lanzamientoProporcionar conocimientos de campo y opiniones sobre la realización sobre el terreno de la formación y las actividades de formación.Creación de talleres de formación dependiendo de las necesidades del personal de venta minoristaDirigir formaciones para lanzamientos específicos con el personal de la sede central y de venta minorista del vendedorAsistir a conferencias internacionales y de formación de las marcas dos veces al año (deben planificarse determinados viajes fuera de España)Adaptar el contenido de aprendizaje mundial y actualizar los módulos de formación a escala local si es necesarioParticipar en jornadas locales de relaciones públicas, convenciones o seminarios y animaciones locales específicos de marcasGestionar el presupuesto de formación regionalDesarrollo de concienciación y conocimientos sobre la marca del personal de venta minoristaOrganizar y facilitar la formación para nuevos empleados para garantizar que conozcan la cultura de marca de K-Beauty de LANEIGE & Innisfree y que conozcan los productos y las técnicas de servicio y venta.Dirigir y realizar formaciones básicas, temporales, virtuales y en tienda. Fomentar el conocimiento de marca, conocimiento del producto, demostración de productos y habilidades de venta en consonancia con el ritual de venta del vendedor.Apoyar la coordinación de programas de formación general, incluida la preparación de material de formación y la disposición de logística cuando se trate de formación en tienda.Ejercer como embajador/a de la marca en lo que respecta a reflejar la cultura de K-Beauty, los valores y el legado de la marca.Visitas a tiendas e informesVisitar las tiendas con frecuencia para vigilar la efectividad de la formación y evaluar la adopción de comportamientos y conocimientos adquiridos durante las actividades formativasElaborar análisis mensuales o trimestrales de visitas a tiendaAumentar el rendimiento de ventas y servicio en el entorno de la venta minorista. Durante las visitas a tienda, comprobar la retención de conocimientos, entrenar a los coaches de belleza para fortalecer las capacidades y reforzar el enfoque y los objetivos.Proporcionar retroinformación sobre las visitas a tienda y la formación en tienda para identificar oportunidades de nuevos programas centrados en las necesidades empresarialesPERFILExperiencia mínima de 3 años en formación/marketing/comunicaciónDar ejemplo en calidad de embajador/a de marca de LANEIGE & InnisfreeContar con amplia experiencia en el suministro de programas de formaciónCrear un entorno de aprendizaje seguro y positivoDisponer de sólidas habilidades de escucha, empatía e interés en el desarrollo de otras personasHabilidades efectivas de planificación, organización y gestión del tiempoCapacidad para trabajar en un entorno de gran dinamismo, hacer frente a los cambios y gestionar múltiples multitudesExcelentes habilidades interpersonales que permitan establecer relaciones de trabajo sólidas con el personal de venta minoristaCUALIFICACIÓNExcelentes habilidades de comunicación y presentaciónConocimiento profundo del servicio al cliente del sector de cuidado de la piel y de las normas de excelencia de boutiquesPericia en el entrenamiento de habilidadesCapacidad probada para gestionar proyectos importantes a nivel nacional y trabajar de forma independiente como parte de un equipoDominio del inglés

Description: Do you speak Dutch, French or German? Are you looking for challenges and want to invest in your professional and personal development? If so, keep on reading! We are helping our client to hire talented Sales Development Representatives to their brand new Madrid office!  About the company: Our client, a tech company founded in 2021, operates from offices in Aarhus, Copenhagen, Milan, and Madrid, with a diverse team of over 90 people from 13 nationalities. Initially focused on whistleblowing compliance, they've expanded into data compliance, risk, and privacy. Their award-winning Whistleblower Software laid the foundation for their success, earning them a reputation for excellent customer support. They now help companies navigate compliance seamlessly, adapting to regulatory changes to ensure businesses remain confident and compliant.  Requirements: Responsibilities: Assist, close and develop customer accounts in the Dutch/French/German market Identify, reach out and communicate with potential clients and partner companies, where you are our first point of contact Create positive attention towards our solutions and services Assist Account Executives generating quality meetings and other projects   Qualifications and expectations towards you: It is not required to have many years of sales experience Native fluency in Dutch or French or German and professional fluency in English Ambition to constantly achieve your personal- and professional goals You are a team player and a quick learner, and you love to see results You are not afraid to grab the phone, make some mistakes and learn from them  Offer:  What you are offered: Attractive career path program with promotion opportunities Be part of a fast-growing international SaaS company High level of trust and autonomy Be part of a social, diverse and international team Base salary + commissions Frequent company events Paid lunch Yearly company gathering at one of the offices (paid for all colleagues 

Description: Do you speak Dutch, French or German? Are you looking for challenges and want to invest in your professional and personal development? If so, keep on reading! We are helping our client to hire talented Sales Development Representatives to their brand new Madrid office!  About the company: Our client, a tech company founded in 2021, operates from offices in Aarhus, Copenhagen, Milan, and Madrid, with a diverse team of over 90 people from 13 nationalities. Initially focused on whistleblowing compliance, they've expanded into data compliance, risk, and privacy. Their award-winning Whistleblower Software laid the foundation for their success, earning them a reputation for excellent customer support. They now help companies navigate compliance seamlessly, adapting to regulatory changes to ensure businesses remain confident and compliant.  Requirements: Responsibilities: Assist, close and develop customer accounts in the Dutch/French/German market Identify, reach out and communicate with potential clients and partner companies, where you are our first point of contact Create positive attention towards our solutions and services Assist Account Executives generating quality meetings and other projects   Qualifications and expectations towards you: It is not required to have many years of sales experience Native fluency in Dutch or French or German and professional fluency in English Ambition to constantly achieve your personal- and professional goals You are a team player and a quick learner, and you love to see results You are not afraid to grab the phone, make some mistakes and learn from them  Offer:  What you are offered: Attractive career path program with promotion opportunities Be part of a fast-growing international SaaS company High level of trust and autonomy Be part of a social, diverse and international team Base salary + commissions Frequent company events Paid lunch Yearly company gathering at one of the offices (paid for all colleagues 

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! What you will be doing #INDWC #Ll-hybrid About the job Are you looking to make a difference in a patients life? At Cencora, you will find an innovative culture that is patient focused and dedicated to making a difference. As an organization, we are united in our responsibility to create healthier futures. What you will be doing Position Summary Inside Sales Representative is responsible of achieving customer acquisition and revenue growth objectives through the sourcing of new sales opportunity, qualifying prospects and closing sales. The Inside Sales Representative should be able to build a high-performance portfolio and ensure customer satisfaction and company objectives. Primary Duties and Responsibilities Sourcing new sales opportunities through inbound lead follow up and outbound cold calls and emails Manage and develop existing portfolio Perform under a quick sales environment (phone calls emails) Research accounts, identify key players and generate interest Maintain and expand our database of prospects within the assigned territory Manage accounts, prospects, calls and activity in Salesforce.com Route qualified opportunities to sales executives for further development and closure when appropriate Staying informed about competing products and services Closing sales and achieving sales targets Suggest and implement improvements in the sales administration process What your background should look like What your background should look like (minimum qualifications) Candidate Requirement Language Requirement: Dutch and/or French (Benelux + France market) Native level - Essential English Language - Conversational level (Essential) Strong listening and communication skills, rapport building skills Strong phone presence and experience dialing several calls per day Discipline and time management Experience working with a CRM, preferably Salesforce.com Professional and confident presentation skills Proven work experience as an Inside Sale Representative Ability to achieve targets Level of higher education (in International Business, Transport, Sales or equivalent would be an advantage) Primary Location Spain-Madrid-Madrid Coslada - MAD (Daily Shuttle available from Av. de America - Madrid) What Cencora offers We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit https://www.virtualfairhub.com/ amerisourcebergen Schedule Full time Affiliated Companies Affiliated Companies: World Courier de Espana, S.A. Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The companys continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [email protected] . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

Requisition #: 14114 Our Mission: Powering Innovation That Drives Human Advancement When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys software has enabled innovators across industries to push boundaries by using the predictive power of simulation. From sustainable transportation to advanced semiconductors, from satellite systems to life-saving medical devices, the next great leaps in human advancement will be powered by Ansys. Innovate With Ansys, Power Your Career. Summary / Role Purpose The Sales & Order Operations Specialist II is an integral member of the team,responsible for managing the end to end process for renewal and new sales, performing duties for department managers, partnering with an assigned team of account managers to support sales cycle and business objectives, and acts as primary point of contact for internal and external customers. Requires knowledge and accurate execution of company policies and procedures. Key Duties and Responsibilities Project Management - Subject Matter Expert Designated Go To on the team for a specific topic(s) for new and existing Sales & Order Operations staff Independently own/manage a topic by expanding knowledge base in a designated area, train new and existing Sales & Order Operations staff; create and maintain training materials, develop and/or enhance presentation skills, suggest improvements to current reference materials Prerequisite: must have participated in New Employee Onboarding Apply sense of urgency, independence in problem solving, knowing where to find information, who to involve, how to apply Sales policies, creation of complex quotations and order scenarios with minimal supervision Strong teamwork and communication skills required. Ability to work with all internal departments in a professional manner Sales Cycle and Related Workflow Responsibilities Preparation of Quotation proposals, legal forms, and licensing requests. Reviews quotations for completeness and in accordance with GAAP, accuracy and adherence to company policy for new and renewal sales efforts Partnering with an assigned group of Account managers, prepare, review, process and expedite sales orders and related workflow and services Act as the primary contact for ANSYS customer needs; responding to questions on order status, account issues; license configuration etc. for all new and renewal software orders. Administers all renewal opportunities within the CRM; including revenue reconciliation activities; creating sales queries/reports to track opportunities, following up with customers and maintaining an accurate renewal forecast within the CRM. Involve appropriate customers and internal groups (Account Managers, inside sales, Legal, Business Operations etc.) to assure timely submission and processing of revenue Research and understand historical accounts, product order history, discounting and/or special pricing situations to help with quote proposal generation as needed Performs audit of own work or that of others to ensure conformance with established procedures ANSYS, Inc. is an Equal Employment Opportunity and Affirmative Action Employer Analyze outgoing and incoming paperwork such as purchase orders and license contracts for compliance and accuracy, determine and administer revenue and support splits if required, ensure all internal approvals are secured. Verifies order entry for completeness. Request and provide peer reviews to ensure accuracy Meet regularly with account managers to review opportunities and plan for end of quarter activity; meet with direct Supervisor or Manager to review objectives. Coordinate with technical staff to resolve Customer Portal access problems & license installation issues Support account administration activities including completion of supplier Corporate Data forms, prepare and distribute License and ASC changes, Name change form, Transfers and Assignments including securing required approvals and submit required paperwork to Business Operations. In accordance with current policies, create temporary and evaluation license keys appropriate for distribution to prospects and customers. Provide support for reconciling actual revenues to forecast and plan as well as helping new Account Managers with training on the proper paperwork and protocol for sales order processing Involvement in CRM Data maintenance and administration Update existing CRM records with current information, which may include updating pricing and products for existing renewal opportunities, removing duplicate entries, account reassignments, logging notes, or other activities as directed May also perform other duties as assigned by the direct manager or other management staff. Minimum Education/Certification Requirements and Experience Associate degree in business or accounting (two-year program) or related field with a minimum

DESCRIPTIONWe kindly ask you to provide your resumes in English.Ring (www.ring.com) is looking for a Sales Manager Spain to support our growth in the ES region. You will drive all aspects of building a long-term business with Ring’s retail partners. This includes managing the strategy and execution of the sales plan, that will result in delivery of sales and profit growth of Ring and our expanding portfolio of products.This person will manage all aspects of client relationships and work across all relevant cross-functional areas to guarantee effective joint business planning, communication, implementation and execution of objectives. We work with some of the world’s biggest retailers, implementing long-term business plans and creative ways to drive adoption, fueled by our mission to create safer neighbourhoods. It takes a savvy and strategically agile individual to be successful in this role.Key job responsibilities● Own and execute the growth plan for Ring’s retail partners, cultivating effective business relationships for these key accounts at senior management level, with buyers, as well as merchandising and replenishment teams.● Manage key accounts, including long-term strategy, account planning, forecasting, sales, activity calendars, merchandising, trade marketing and product lifecycle management, ensuring attainment of company sales goals and profitability.● Coordinate and allocate resources from Ring and Ring’s partners to drive regional growth.● Attain sales goals and control expenses to meet budget guidelines.● Maintain accurate records of all pricing, sales productivity, gross profit, expenses, and activity reports.● Provide feedback on account to management team and work to act as the voice of the customer within Ring, finding new synergies and opportunity to maximise customer success.● Serve as the liaison between retail consumers and the product team, analysing and understanding local needs to ensure roadmap alignment.● Ensure channel marketing hits home with local retail, training, displays, promotions, and retailer satisfaction.● Coordinate local channel development activities, consumer events, and training.We are open to hiring candidates to work out of one of the following locations:Madrid, M, ESPBASIC QUALIFICATIONS● Relevant years of experience in sales within retail / wholesale channels ● Bachelor’s Degree required / MBA preferred● Experience with key Spanish retailers is a plus ● Demonstrated track record of delivering results in a fast-paced environment, with an instinct for business-generating activities ● Excellent negotiation, analytical, organizational and problem-solving skills - a proven relationship builder ● Highly organised, with the ability to prioritise and manage multiple tasks, stakeholders and deadlines simultaneously ● Outstanding attention to detail and bias for action, with a positive, can-do, go-the-extra-mile attitude ● Strong understanding of customer and business dynamics, with ability to apply to sales strategy and troubleshoot future account needs ● Highly proficient in both spoken and written English and Spanish (Common European Framework of Reference C1)PREFERRED QUALIFICATIONS● Experience working in an international startup/ scaleup environment in a fast-paced tech industry. ● Self-starter with an entrepreneurial spirit and a get it done attitude.Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Description: About the company:Our client, a tech company founded in 2021, operates from offices in Aarhus, Copenhagen, Milan, and Madrid, with a diverse team of over 90 people from 13 nationalities. Initially focused on whistleblowing compliance, they've expanded into data compliance, risk, and privacy. Their award-winning Whistleblower Software laid the foundation for their success, earning them a reputation for excellent customer support. They now help companies navigate compliance seamlessly, adapting to regulatory changes to ensure businesses remain confident and compliant. Responsibilities:Assist, close and develop customer accounts in the German marketIdentify, reach out and communicate with potential clients and partner companies, where you are our first point of contactCreate positive attention towards our solutions and servicesAssist Account Executives generating quality meetings and other projectsQualifications and expectations towards you:It is not required to have many years of sales experienceNative fluency in German and professional fluency in EnglishAmbition to constantly achieve your personal- and professional goalsYou are a team player and a quick learner, and you love to see resultsYou are not afraid to grab the phone, make some mistakes and learn from themWhat you are offered:Attractive career path program with promotion opportunitiesBe part of a fast-growing international SaaS companyHigh level of trust and autonomyBe part of a social, diverse and international teamBase salary + commissionsFrequent company eventsPaid lunchYearly company gathering at one of the offices (paid for all colleagues ) About Multilingual Jobs WorldwideWe are a leading multilingual recruitment specialist agency, with businesses from all over the world, connecting talent from Germany, France, Netherlands, Belgium, Italy, Spain, and more.Multilingual Jobs Worldwide is a leading language recruitment agency in Europe, matching the most exciting jobs with multilingual talent. We have offices in Oslo, Tallinn, Malaga, Malta, and Lisbon. We have helped over 3000 people find their dream job with our 300+ partners in over 30 countries. Requirements: We are helping our client to hire talented Sales Development Representatives to their brand new Madrid office ! Offer: Do you speak German? Are you looking for challenges and want to invest in your professional and personal development? If so, keep on reading!

Company specialized in Artificial Intelligence and Machine Learning|Business development (Hunter)Company specialized in Artificial Intelligence and Machine Learning.In this role, you will build and execute sales plays in different industries, deal with customers at C-level.Work within Spanish market with additional focus on EU market.Drive commercial innovation to build sales pipeline focused on driving revenue and customer adoption.Act in partnership with technical team to offer customers the best AI/ML solution for their purpose.Analyze drivers of AI/ML adoption and identify levers for improvement.Drive partnership collaborations and support deals end to end with Sales.5+ years of experience in business development, sales operations within SaaS, Tech services or Machine Learning solutions, for different industries.Track record of building rapport with senior C-level stakeholders.Exceptional analytical skills, and demonstrated ability to turn detailed data analysis into useful strategic insight in order to drive customer adoption and make appropriate recommendations to the businessAbility to think strategically and long- term about the needs of sales motions and growing business exponentiallyStrong verbal and written communication skills with different audiences.Proficiency in EnglishPosition based in MadridHome office.

At first glance, youll see that for more than 80 years weve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. Were building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and youll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.Beckman Coulter Diagnostic is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, were working at the pace of change to improve patient lives with diagnostic tools that address the worlds biggest health challenges.The Beckman Coulter Diagnostic Technical Customer Support is responsible to provides excellent support to our customers and Field Service Engineers while installing and maintaining diagnostic instrumentation and systems in hospitals and stand-alone laboratory environments. Youll work to guarantee constant technical growth of field engineers. You''ll be the face of Beckman Coulter to customers and support them, directly impacting patient health and overall well-being.This position is part of the Technical Support Team and reporting to Technical Customer Support Manager. Youll operate independently within their geographic territory, however we operate as a team to share standard methodologies, mentor, and receive expert technical support. You''ll be classified as a remote worker and be provided with a company car, mobile phone and laptop. You will be required to travel within the region to support customers using your technical expertise with overnight stays as needed.If you thrive in a fast-paced role and be part of an extraordinary Customer Care organizationread on.In this role, you will have the opportunity to:Develop and build knowledge to understand the industry, the company, the products, tools, and the team. This is supported with a clear Development Pathway program as part our culture to develop and grow our teams.Be supported by a strong leadership team, involved in keys projects to deliver successful installations for our customers that meet their requirements and that of our company.Complete troubleshooting, installation, validation, preventative maintenance, modifications, and repairs on Beckman Coulter equipmentSupport laboratory systems in the field of clinical and research diagnostics. You''ll partner with the customer not only on technical issues, but how to maximize the instrument''s usage.Develop your project management skills in the context of installation projects.Provide excellent and efficient support to Beckman Coulters customers and Field service engineers, along with technical training.Accompany the digital transformation and contribute your IT knowledge to installation projects and internal projects.Maintain customer support logs and internal records in a timely manner, ordering parts and adhering to cycle times.Work closely with our sales and office staff, provide consultancy to our customers on preventive maintenance, service contracts and equipment solutions.Develop critical approach supported by DBS tools.The essential requirements of the job include:University degree (Technical, Biotechnology , Instrumentation, Electrical Engineering or related) and 3 years experience in IVD.Fluent in Spanish and EnglishInterpersonal relationship and problem-solving skills.It would be a plus if you also possess previous experience in:Experience in automation instruments and IVD analyzersGood IT knowledge - familiar with IT infrastructure: enjoy setting up and managing networks, servers, firewalls, interfaces.At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, hybrid working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a hybrid work arrangement in which you can work part of the time at the Company location identified above and part of the time remotely from your home. Additional information about this hybrid work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide.At Danaher we bring together science, technology and operational capabilities to accelerate the real-life impact of tomorrows science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. Our global teams are pioneering whats next across Life Sciences, Diagnostics, Biotechnology and beyond. For more information, visit Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets