Salario: Engagement Manager en Madrid

By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use.I further attest that all information I submit in my employment application is true to the best of my knowledge.Job Description At our heart we  are committed colleagues.We offer interested people numerous opportunities and strongly believe in, and promote, diversity, equity, and inclusion.As a company we offer roles based on merit, welcoming candidates of any gender, age, religious belief, sexual orientation, race, color, ethnic or social origin, or disability.Our team is growing and for this we need bright minds with creativity and flexibility –  what talent do you have? For our Field Force team, we are looking for a Key Account Manager, Neuroscience – Castilla y León.You will be based in Castilla y León and re sponsible for leading and developing local strategic customer relationships to grow Takeda´s business in the assigned territory.within compliance and legal requirements.Accountabilities and responsibilities will be applicable according to TA products LCM Therapy & Product Liaison Deliver agreed strategy and all necessary tactics within the key accounts in order to drive Takeda performance, including and not limited to delivering product and therapeutic knowledge, detailing to prescribers, and negotiating sales terms with hospital pharmacies.Run high-level scientific meetings with customers to convey product importance Operate in a manner that is always in line with compliance and legal requirements and according to the marketing and sales strategies.Participate at congresses, meetings and trainings.Act as an ambassador for the Takeda brand, its vision and values that achieves patient focus at all levels of the business.Have a deep understanding of respective area and products.Including knowledge of products, product strategy, positioning, key messages, programs, company developments, customers and competitors.Responsible for continuous expansion of his/her knowledge, identifying gaps and new requirements specific for his/her context and addressing them proactively and independently.Understand the impact of Takeda’s drugs on patient’s life from diagnosis to hospital consultation and ongoing treatment.Deliver Takeda value proposition informed by patient pathway insight.Proactively employs creative thinking in order to best meet client needs, continuously strive to identify maximum value for both clients and Takeda Account Management Formulate comprehensive and insightful key account plans to build, manage and improve trustful relationships with key stakeholders, whilst maximizing Takeda performance.In coordination with supply chain, ensure Takeda product(s) is/are available at account level Support and collaborate with In-Field Market Access territory partner to gain product access to local formularies and/or protocols within your accounts.Develop deep local insights into priority accounts in order to shape and implement innovative offerings to meet account needs.In coordination with the Brand Manager, shape and identify key marketing strategies that reflect customer needs and implement activities to support this strategy.Active participation in marketing strategy definition to provide input  when required.Participation in the formulation and execution of account plans (in coordination with in-field market access) focused on fulfilling clients needs and therefore driving maximization of commercial performance.Commercial Excellence Prioritize and manage accounts within assigned territory by assessing appropriate business opportunities through contacts with key decision makers and important local players.Make changes as needed from new business opportunities and changes in the market place to achieve financial objectives.Analyze territory sales and competitors together with customer behavior for best KAM or IFP planning.Perform local marketing and sales analyses and gain patient flow insights.Champion Key Account Management approach and share best practices among KAM team.Track and communicate KPIs and performance metrics as defined in the account plan Form, execute and follow-up tactics and KAM plans in regards to strategies and objectives for business areas in a cost-effective way leading to best ROI.Report on progress and deviations to First Line Manager or Business Unit Director Weekly reporting and analyzing and follow-up of activities in CRM system.Communication & Cross-Functional Collaboration Develop and maintain strong, effective and constructive relationships with external partners including KOLs, therapy nurses, other HCPs, patient associations (non-direct relationship), hospital pharmacists and administration to name a few by taking a leadership role in the communication and liaison between all external customers.Serve as a central coordinator infield of the contact and communication for account related activities with HCPs (face of One Takeda) communicating value that Takeda provides to clients.Transmits clients voice and needs to the organization and coordinates the required resources within Takeda to respond to them Orchestrates different channels to provide best content for clients with support from back-office (marketing, omnichannel BP) Build and apply understanding of customer organizations and networks to develop relationship maps Develop relationships with clients that are perceived as unbiased partnerships with client’s best interests at the forefront instead of commercial transactions Proactively engage in collaboration with fellow KAM team as well as other field partners, including MSLs, IFMA and Project Managers (where available) to ensure alignment in objectives and coordination of activities with accounts and external stakeholders.Identify and raise relevant issues and propose potential solutions through the appropriate internal and external channels.Conduct market surveillance and communicate in-field intelligence on customer insights, external stakeholder activities and trends to key internal stakeholders, particularly the BU Head and Product Manager on a regular basis.Share best practices and daily bases personal experiences among the team.Others Ensure business objectives are met in full compliance with laws, regulations and Takeda standards of Business Conduct and Ethics.Monitors compliance with external and internal policies and procedures Promotes, encourage and demonstrate commitment to Takeda-ism philosophy and values.Communicate to pharmacovigilance department any adverse reaction at the time of becoming aware of it, following company’s internal procedures.Ensure development and implementation of an annual quality plan within the scope of responsibility.Promote, encourage and demonstrate commitment to Takeda-ism philosophy and values Communicate any adverse reaction as soon as it is identified to the Pharmacovigilance Department as detailed in the company’s internal procedures Act according to Corporate, Compliance, Ethical codes and Legal standards.Education B.Sc.Degree or equivalent Experience Previous experience in engaging partnership with HCP, having delivered strong results in a secondary care environment (preferably in a specialty care setting).Experience of close collaboration with HCP/payers and commercial/access managers in engaging value based partnerships Experience in working in a multifunctional environment collaborating with different roles and departments Skills Self starter/innovative thinker.Identify and create new opportunities based on new ideas.He /she is able to assess stakeholders needs and is accountable and responsible to answer to them.Results oriented and entrepreneurial mindset.Execute the identified key activities and actions."Can do" mentality.Able to work autonomously challenging the status quo.Collaborate with other business areas within Takeda to overtake hurdles or leverage additional opportunities.Work on a mid-long term plan Analytical thinking.Able to understand context dynamics (market, stakeholders, competitive context) to anticipate changes and stakeholders needs.Make a proper diagnosis of the situation from both a quantitative and qualitative perspectives Resiliency.Able to adapt to different situations and to answer in the proper manner.Agile thinking.Intrapersonal intelligence.Ability to create trustful relationship with both internal and external stakeholders based on "Takeda Values".Strong communication skill.Able to proactively interact and influence with stakeholders generating relevant content of discussion.Scientific knowledge.Perceived as a competent partner by HCPs providing impactful content and able to resolve doubts coordinating internal resources if necessary.Omnichannel engagement.Able to identify the best channel to interact with stakeholders according to the specific situation, and propose value based content.Proficiency in use of use of all channels, including digital.At the moment of engaging with the client understands client preferences and value of all channels available, as well as how to employ them effectively Knowledge Background in the area of biological or medical sciences.Understanding of main dynamics within the pharmaceutical industry and within the National Health System Mastery of the complexities of interacting with, influencing and developing customers.Understanding of the business drivers within the pharmaceutical industry.Understanding of the dynamics of a secondary care sales environment.Understanding of pricing, discounting and commercial deals across hospitals and Trusts.Strong analytical skills / Well organized territory management skills.Empowering our people to shine At Takeda, we earn the trust of society and our customers through our values of Takeda-ism.Integrity, Fairness, Honesty, Perseverance.We incorporate these values in everything we do.They represent who we are and how we act.They help us make decisions that we can be proud of today and in the future.We enable our employees to develop their full potential.As a global top employer, we offer exciting career paths, promote innovation, and strive for top performance in everything we do.Takeda fosters an inclusive, collaborative, and international work environment where our teams are united by their relentless commitment to our goal of improving people's health and creating a better future for the world.Diversity, Equality, and Inclusion Takeda is committed to foster diversity, equality, and inclusion.Hiring decisions are based entirely on qualifications and are made regardless of gender, ethnic origin, religion, sexual orientation, age, or disability.If you are interested in this opportunity, we look forward to receiving your application via our online tool! Learn more at  takedajobs.om Locations Madrid, Spain Worker Type Employee Worker Sub-Type Regular Time Type Full time

The ideal candidate is a passionate, self-motivated, and detail-oriented team player who is committed to the success of our customers. You will focus on growing and developing existing clients, as well as generating new business by identifying, implementing and executing new strategies.Account Manager is accountable for driving the profitable growth by identifying pursuing and closing business opportunities for assigned customers. They are the ultimate owner of the customer relationship by becoming the trusted advisor to the client.What You Will DoDrive sales activities to meet short- and long-term objectives.Manage up to 6 Tier 3 client accountsCollaborate with the virtual team for sustainable and profitable growth.Develop and execute ongoing Account Development Plans.Engage with stakeholders to implement growth strategies.Build client relationships, ensuring loyalty and satisfaction.Understand customer business needs and identify growth opportunities.Create a sales pipeline in collaboration with Marketing.Ensure accurate and up-to-date sales forecasts.Address customer requests and deliver services as agreed.Effectively lead and manage the virtual team for optimal alignment and engagement.Identify resource needs, plan, and engage resources efficiently.Drive two-way communication, linking customer priorities to AXPE value proposition.Influence a wide range of customer stakeholders and manage purchase decisions.Communicate economic trends internally and externally.Obtain necessary business approvals, including presentation at BAB.Monitor account status and drive issue resolution.Ensure full compliance in all internal and external dimensions of the business.QualificationsWho you are5+ years' experience in sales function; preferably within IT sectorExperience in building client relationships at Executive Management levelAchieving revenue growth of the client portfolioAchieving or exceeding sales targetsProven successful experience in business development and pipeline managementExperience in facilitating and driving account development plansPositive customer service experienceKnowledge and SkillsSpanish native with fluent EnglishLeadership & management skillsSales Hunter Comfortable with working autonomously Customer Focus

DESCRIPTIONAs an Enterprise Account Manager, you are driving digital transformations through effective engagement with C-level executives, business development executives, IT leaders, architects, developers, and various lines of businesses. You are establishing Amazon Web Services as the key cloud technology provider across the strategic accounts you manage, promoting the entire AWS products and services portfolio to Enterprise Customers. On a daily basis you empower your customers to solve challenges while attaining both their operational and innovation goals. You deliver business outcomes while guiding them to become more agile, innovative, and efficient. With AWS, our customers benefit from the fastest pace of innovation, the broadest and deepest functionality, the most secure computing environment, and the most proven operational expertise. Do you look around corners for ways to engage and service customers? Are you passionate about using technology to solve business problems that have big customer impact? Come build the future with us. Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have twelve employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Work/Life BalanceOur team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work. Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.Key job responsibilities • Promote AWS services in a defined territory or industry vertical. • Propose and execute against a comprehensive account/territory plan. • Create & articulate compelling value propositions around AWS services. • Facilitate customer adoption. • Maintain a robust projects pipeline. • Work with partners to extend reach & promote adoption. • Contribute to positive customer experience. Expect moderate travel.We are open to hiring candidates to work out of one of the following locations:Barcelona, B, ESP | Madrid, M, ESPBASIC QUALIFICATIONS - Experience as a quota carrying technology field sales individual, or business development professional - Experience coordinating multiple members of the sales team dedicated to a particular account, such as Inside Sales, Solution Architects, Technical Account Managers etc. - Experience increasing technology adoption and creating long term transformational account strategies - Experience working with and presenting to C-level executives, IT, and other lines of business - Demonstrated success in identifying, developing, negotiating, and closing large-scale technology projects to Enterprise Customers- Fluent in Spanish and English- Role location: Madrid or Barcelona PREFERRED QUALIFICATIONS - A technical or educational background in engineering, computer science - Experience selling cloud solutions - Cross functional selling experience (Architect, Sales Engineer, Professional Services, Partner, and ISV) Please, make sure to submit an English version of your CV when applying to this position.Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Community Manager Commercial Testing en Madrid.Content creation moderation and fostering interaction between brand and users are crucial aspects with a focus on positive user experiences. The position requires strong analytical and digital skills for collecting and analysing customer feedback including creation of reports and actionable insights as well as managing documentation and ensuring compliance. In this role your primary responsibilities include but are not limited to Define Customer Profile and Recruitment Utilize existing CRM systems to identify and define customer profiles in collaboration with the stakeholders. Elaborate and implement strategies to recruit and onboard customers into the community. Recruit and maintain a stable community base in the key countries identified.Community Platform Setup Define and align the scope of the community in terms of geographical scope number of customers and intake process. Establish and configure the community platform where interactions and discussions will take place. Collaborate with IT and other relevant teams to ensure a user-friendly and visually appealing platform. Define and align with key stakeholders the KPIs to assess the projects success and define the next steps. Customer Engagement Implement engagement strategies to maintain motivation and participation within the community. Monitor community activities respond to users queries and foster positive interactions. Collaboration with Business Units Connect with business units and commercial teams to understand priorities and ongoing projects. Consult with commercial and product management teams to guide them in identifying the activities aligned with business objectives and priorities. Content Creation and Surveys Design and launch surveys tests and other interactive content for the community. Generate discussions threads and other engaging content to solicit feedback from community members. Moderation and Commitment Moderate discussions answer questions and ensure a high level of commitment from community members. Brand Interaction Ensure a positive interaction between users and the brand. Implement strategies to enhance the brand image within the community. Analysis and Reporting Analyse data collected from community through surveys and other customer interactions and create reports. Analyse community activities and report insights to the business. Provide regular updates on the performance of community initiatives and recommend improvements to the key stakeholders. Documentation and Compliance Manage necessary documentation and ensure compliance with relevant regulations within the community. Fluent English is mandatory Proven experience in Customer engagement and interaction Bachelors or masters degree in marketing communication business administration or an equivalent combination of education and work-related experience. Proven experience in community management CRM or related roles. Excellent communication and interpersonal skills. Familiarity with community platforms and social media. Analytical mindset with the ability to derive insights from data. Experienced with state-of-the-art digital surveying tools. Fluent to bilingual English level requiredThe client is a multinational company in the healthcare industry.This is a 12 month contract with no possibility of contract extension. Salary in the range 45-60k depending on previous experience in the field Additional benefits Hibrid working pattern Marketing,

Fluent English is mandatory|Proven experience in Customer engagement and interactionThe client is a multinational company in the healthcare industry.In this new role, the candidate will be driving the definition of the customer profiles, setting up the community platform, and engaging users to ensure motivation and commitment. In collaboration and alignment with the global stakeholders (Product Managers, Marketing Team, Commercial Teams and more), the candidate guides activities aligned with business priorities and projects. Content creation, moderation, and fostering interaction between brand and users are crucial aspects, with a focus on positive user experiences. The position requires strong analytical and digital skills for collecting and analysing customer feedback, including creation of reports and actionable insights, as well as managing documentation and ensuring compliance. In this role, your primary responsibilities include but are not limited to: Define Customer Profile and Recruitment:* Utilize existing CRM systems to identify and define customer profiles in collaboration with the stakeholders. * Elaborate and implement strategies to recruit and onboard customers into the community. * Recruit and maintain a stable community base in the key countries identified.Community Platform Setup:* Define and align the scope of the community in terms of geographical scope, number of customers and intake process.* Establish and configure the community platform where interactions and discussions will take place. * Collaborate with IT and other relevant teams to ensure a user-friendly and visually appealing platform.* Define and align with key stakeholders the KPIs to assess the project's success and define the next steps. Customer Engagement:* Implement engagement strategies to maintain motivation and participation within the community. * Monitor community activities, respond to users' queries , and foster positive interactions. Collaboration with Business Units:* Connect with business units and commercial teams to understand priorities and ongoing projects.* Consult with commercial and product management teams to guide them in identifying the activities aligned with business objectives and priorities. Content Creation and Surveys: * Design and launch surveys, tests, and other interactive content for the community.* Generate discussions, threads, and other engaging content to solicit feedback from community members. * Moderation and Commitment:* Moderate discussions, answer questions and ensure a high level of commitment from community members. Brand Interaction:* Ensure a positive interaction between users and the brand.* Implement strategies to enhance the brand image within the community. * Analysis and Reporting:* Analyse data collected from community through surveys and other customer interactions, and create reports. * Analyse community activities and report insights to the business.* Provide regular updates on the performance of community initiatives and recommend improvements to the key stakeholders. Documentation and Compliance:* Manage necessary documentation and ensure compliance with relevant regulations within the community.* Bachelor's or master's degree in marketing, communication, business administration or an equivalent combination of education and work-related experience. * Proven experience in community management, CRM, or related roles.* Excellent communication and interpersonal skills. * Familiarity with community platforms and social media.* Analytical mindset with the ability to derive insights from data.* Experienced with state-of-the-art digital surveying tools.* Fluent to bilingual English level required

UK (Remote) / SpainMarketing /Full-time /RemoteEverything happens somewhere - which is why spatial analytics is fundamental to companies seeking to understand the where and the why of their business. CARTO is the leading cloud-native location intelligence platform, trusted by data scientists, data analysts, and developers from companies such as Vodafone, IKEA, Decathlon, Coca-Cola, and Mastercard to provide geospatial insights for use cases such as site selection, geomarketing, route optimization, network planning and much more.With an exceptionally diverse team of 170 people spread across the US and Europe, CARTO (backed by Insight Partners, Accel Partners and Salesforce Ventures) is changing how companies analyze location data, simplifying how it is done by leveraging modern cloud data warehouses. Redefining its category, the company has grown rapidly in recent years providing a compelling alternative to legacy GIS software.To continue our growth, we are looking for a strategic, analytical, and hands-on Social, Press BrandManager with a passion for technology and data.Joining CARTO as a Social, Press Brand Manager means stepping into a pivotal role where you'll be instrumental in shaping the narrative of our cloud-native spatial analytics platform. As the go-to solution for spatial analysis in the enterprise sector, your mission is to elevate CARTO's presence and influence in the market.Reporting directly to the VP of Global Marketing, youll develop the strategy for CARTO-owned channels, collaborate with our cloud and data partners on their platforms, and engage with vibrant data science and developer communities through the media and other platforms - leaving your mark from GitHub to G2.This isn't just about managing social media accounts or press relationships; it's about crafting compelling stories, building strong brand identities, and fostering meaningful connections that resonate with our audience. As a key player in our team, you'll have the opportunity to shape the future of spatial analytics while making a tangible impact on the world of data-driven decision-making. Open to a full-remote or hybrid work from our offices in Madrid or London.You willContent creation and curation: own the content calendar, ensuring it deeply resonates with our ideal customer profile and that content developed drives both engagement and action, working with internal partners across product marketing, product, and demand generation - and with external vendors, agencies, and freelancers to bring content to life. Press Relations: serve as the primary point of contact for our media agency, developing a strategic perspective on where the greatest opportunities are for CARTO in the global pressSocial media strategy: Create and implement comprehensive social media strategies to increase brand awareness, advocacy, engagement, and lead generation. Identify key platforms and tactics tailored to CARTO's target audience in the B2B enterprise sector.Brand development: Collaborate with the marketing and design teams to refine CARTO's brand positioning, messaging, and visual identity.Partnership and Collaboration - Work closely with the partner marketing team to leverage cloud and data partner platforms and channels for brand promotion and co-marketing initiatives.Community Engagement: engage with data science, analyst, and developer communities to promote CARTO's solutions and foster collaboration. Participate in relevant forums and discussions, to establish CARTO as a thought leader in spatial analytics.Evolve CARTOs community: own the evolution and timeline for CARTOs own community platforms.Analytics and Optimization: Monitor campaign performance metrics to measure their effectiveness. Utilize insights to refine strategies, optimize performance, and drive continuous improvement.You areStrategic Thinker: ability to translate business objectives into actionable marketing plans.Passionate about technology:You are building a deep understanding of enterprise software environments, especially Cloud/SaaS analytics/Data warehouse and Business Intelligence solutions, applications technologies.Commercial acumen: you are deeply data-driven and care about measuring the right thing - not measuring all things.An exceptional communicator: internally between departments and externally with clients and partners. You make the effort to spend a significant amount of time with sales, marketing, and product teams to gain relevant insights.A gifted copywriter and storyteller: you can translate highly complex technology concepts into compelling stories that our partners, customers, and prospects care about.Comfortable with HTML:you'll need to know how to make the blog look great on different devices and understand the basics of coding for a user-friendly experience.Customer-centric: We are obsessed with the needs of our clients, prospects, and partners and constantly learn how their challeng

Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world cant wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. With more than 7,700+ customers, we serve approximately 85% of the Fortune 500, and we're proud to be one of FORTUNE's 100 Best Companies to Work For and World's Most Admired Companies.Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.Job DescriptionWe seek a Manager for our Services (Customer Outcomes) organization in EMEA South, focused on all aspects of leading an expert team of resources (Business and Technical Consultants) in timely, high quality delivery work for ServiceNow customers. This work can consist of consultation, advisory guidance, and implementation work relating to the ServiceNow ITx (ITSM, ITAM, ITOM, ITBM, GRC, DevOps, SecOps) products and processes. What you get to do in this role: Provides business and/or technical leadership with our Consultants, Customers, and Partners. Leading and growing a team of experts who consult, implement, and configure the ServiceNow Technology Workflows products for our customers and with our partner ecosystem. Support services sales teams in sales pursuits, to ensure the accurate solution and scope are being proposed Partner with internal teams to support training, enablement, product management, and best practices organizations. Promote continuous improvement practices for delivery/engagement materials Manage and prioritize multiple and complex initiatives successfully Key Performance Measurements may include but are not limited to: Talent recruitment and development Drive productivity and utilization of your own work and your teams Help to maintain and improve customer satisfaction (CSAT) scores Drive ServiceNow product consumption and/or adoption Partially customer-facing role with some travel within EMEA QualificationsTo be successful in this role, the ideal candidate should have: Experience in managing or leading professional services teams (team/project management or comparable) Significant consulting experience for complex, global organizations Technical delivery and architectural experience with ServiceNow Tx workflowsFamiliarity with resource management Excellent interpersonal skills, customer-centric attitude and experience working with diverse team Strong organizational and time management skills. Experience monitoring and summarizing business and financial metrics Proactive attitude, critical thinking, problem solving, escalation, and conflict resolution Excellent communication and presentation skills A track record of distilling customer needs from leaders (including CXO roles) to provide guidance and direction Experience in leading and mentoring a team of eight or more employees Experience with people development, including coaching and mentoring for business and technical roles. Fluency in Spanish (and/or French) and EnglishAdditional InformationServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export l

We offer a 11-month project at a leading Digital company|Knowledge of branding and brand developmentOur client is one of the Big Five companies in the American information technology industry that specialises in Internet-related services and products, which include online advertising technologies, a search engine, cloud computing, software, and hardware.These are some of the objectives that must be achieved in this projectDevelop critical user journeys for future and active consumers and a cohesive user lifecycle strategy in collaboration with cross-functional stakeholders.Define critical opportunities to drive step-changes in user growth, increase user engagement with new product features, and drive user adoption of existing features.Develop and execute marketing strategy and plans, working closely with sales and marketing leadership.Contribute to project scoping and manage project priorities and allocation of technical resources within the project.Set challenging but achievable goals and measure success logically.Generate and structure a plan and strategy to execute on a project and approach.Take the lead to manage competing stakeholder interests and priorities while keeping relevant parties (manager or stakeholders) in the loop on potential issues.Proactively and systematically identify and propose new opportunities while expanding beyond usual scope of expertise.Prioritize the most impactful ideas to drive growth and make sound business decisions independently. Responsibilities under the direction of Google ManagerBuild inclusive cultureChampion and engage in equitable and inclusive behaviors across all systems (e.g., hiring, perf, coaching). Create space in meetings, projects, events for everyone to collaborate and feel supported. Role model, acknowledge, and empower inclusive behavior and provide constructive feedback on disrespectful, non-inclusive behavior. Act as a diversity change agent, working to change processes, culture, or other barriers to inclusion.Create product marketing contentIndependently create marketing content to ensure that positioning of the product is aligned with the product strategy, drive efforts to iterate the content and design along with cross-functional teams based on content standards, styles, and format, and drive collaboration with the production team to publish the final marketing content for one or more teams.Develop brand strategyDrive product brand positioning, value propositions, and messaging strategy using Google voice and user insights, adapt nuances of specific product voice or goals to different communications (e.g., narratives, brand framework document).Develop product marketing content strategyDrive the framework development and rollout of strategies for product marketing content across channels. Define, identify, collect, and track appropriate product or business metrics, both quantitative and qualitative, for new or existing products or business ventures, as a key contributorGenerate user insightsIndependently determine research needs, scope, manage, and guide user research by leveraging internal and external research partners.Go-to-market strategy and planningValidate the market size and opportunity (e.g., active users, revenue, market size, sales in units, growth, profit), as a key contributor. Use subject matter expertise in the field to identify opportunities in the market landscape. Collaborate with relevant teams to build supporting rationales, hypotheses, and visions. Understand the product and target audience, develop the positioning of the product to users and bring the products to the market, and develop and execute the go-to-market plan and messages for new products and features.Manage campaign and programsDrive and manage medium to large-scale campaigns, assets, communications, and programs to address user needs and team objectives and key results (OKRs). Drive evaluation and analysis of campaign performance for optimization, determine channels for reaching and engaging users, and drive integrated channels to meet targets.People inclusionExercise sound judgment & take swift action to uphold our Core Values & Code of Conduct. Champion and creating psychological safety on the team for multiple perspectives to thrive, being sensitive to cultural norms, expectations, and ways of communicating. Actively mitigates one's own biases and flexes style to accommodate others while helping others to learn about new identities and cultures to expand their viewpoints and relationships.Promote user engagementDevelop user insights to help cross-functional teams and product partners incorporate user voice into product development and marketing strategies. Provide feedback to internal and external teams on improvement opportunities for user experience, manage and advocate for in-product user experience to resolve product issues, and promote user engagement.Provide product and industry expertiseAct as a subject matter expert on product(s) or feature(s) to partners across teams to provide input in the product and feature development process, drive market analysis, and predict and provide insights on industry trends on product development and marketing.Segmentation, targeting, and positioningDrive the meetings to develop marketing plans for regional or functional marketing teams, review the overall portfolio and characteristics, prioritize marketing goals, and define positioning plans to identify and engage the target audience.Strategic planning for product marketingPartner with senior leadership or stakeholders across teams to develop the strategic vision for Google. Allocate resources (e.g., budget, headcount) to support the regional or functional marketing teams' top goals.Brand management Knowledge of branding and brand development. This includes knowledge of how to define and/or position a brand, as well as implementation of strategies to improve it (e.g., advertising, digital marketing, partner events).Campaign managementKnowledge of the marketing campaign lifecycle. This includes planning, strategy, execution, and reporting of a campaign.Client/partner management/advisingAbility to partner with, orchestrate, lead, and influence clients, partners, and/or service providers as a trusted advisor. This may include managing client/partner expectations, and an ability to gain commitment to a product, service, or idea from partners, customers, and/or stakeholders using data and appropriate communication or storytelling methods. This management and advising may occur directly or indirectly based on size of partner population.Consumer behaviourKnowledge of consumer behaviour (e.g., digital or traditional consumer behaviours). This includes the knowledge of how consumer behaviour informs product strategy/program design and influences sales cycles.Data analysis and synthesisAbility to analyse information, draw conclusions, generate alternatives and solutions, and evaluate outcomes. This includes the ability to use data to add value to business planning and strategies.Go-to-market activities knowledgeUnderstanding of user needs, helping products go-to market, and giving feedback to improve products.Industry knowledgeKnowledge of the changing landscape of the industry, product areas, other key players, and/or markets including technology trends and issues that affect the operations of one's business and organisation.Marketing briefsAbility to write a descriptive and actionable brief to articulate key goals and objectives of a marketing campaign.Product positioningAbility to articulate key messages, features, and benefits to the target audience.Situational leadershipAbility to interact confidently, clearly and respectfully with others, especially senior leaders of the organisation, to present/defend/clarify concerns or issues regarding an existing project, program or solution. This includes the ability to effectively address difficult questions, handle pushback from a high-level audience, and maintain a professional demeanour while engaging in difficult or sometimes high-pressure situations.StorytellingAbility to influence and inspire an audience by crafting stories using data that elicit empathy or create buy-in.

About RevolutPeople deserve more from their money. More visibility, more control, more freedom. And since 2015, Revolut has been on a mission to deliver just that. With an arsenal of awesome products that span spending, saving, travel, transfers, investing, exchanging and more, we've helped 40+ million customers get more from their money. And we're not done yet.As we continue our lightning-fast growth, two things are essential to continuing our success: our people and our culture. We've been officially certified as a Great Place to Work in recognition of our outstanding employee experience! So far, we have 8,000+ people working around the world, from our great offices or remotely, on our mission. And we're looking for more. We want brilliant people that love building great products, love redefining success, and love turning the complexity of a chaotic world into the simplicity of a beautiful solution.About the roleAt Revolut, were building a leading product that's innovative, easy-to-use, and accessible to everyone. Our Growth team is the engine that (as you would expect) drives Revoluts growth across the globe. We focus on community and data-driven approaches to ensure we're the preferred choice of the majority of people living in a target country or region.The Growth team is constantly innovating and trying new ways to grow Revolut faster and more effectively. Each area of the team works like special forces: from acquisition to engagement, they own their markets, are passionate about Revolut, and use their know-how to creatively grow the brand and our customer base at breakneck speed.As a Local Marketing Manager for the Revolut Business team, your primary mission will be to establish and nurture local partnerships, drive growth, and enhance our brand presence in specific markets. Your role will be pivotal in understanding local market dynamics and leveraging these insights to build strategic relationships and initiatives that align with our business objectives.What youll be doingDeveloping and maintaining strategic partnerships with key local entities, including SMEs, financial institutions, and accountantsOrganising and participating in local events and workshops, fostering community engagement and brand presenceProviding valuable local market insights to the global team, aiding in the development of overarching strategiesCollaborating closely with the global team to ensure local initiatives align with global business objectivesWhat you'll need3+ years in B2B growth or partnership roles, preferably in tech or fintechA solid understanding of local business ecosystems and cultural nuancesA proven ability to develop and execute growth strategies tailored to local marketsExcellent networking and relationship-building skillsFluency in English and FrenchBuilding a global financial super app isnt enough. Our Revoluters are a priority, and thats why in 2021 we launched our inaugural DI Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. Were doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. Thats why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.Refer to our Data Privacy Statement for Candidates for details on our data handling practices during your application.

DescriptionYou Lead the Way. Weve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, youll learn and grow as we help you create a career journey thats unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, youll be recognized for your contributions, leadership, and impactevery colleague has the opportunity to share in the companys success. Together, well win as a team, striving to uphold our company values and powerful backing promise to provide the worlds best customer experience every day. And well do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.About GREWEGlobal Real Estate and Workplace Experience (GREWE) is the global team at Amex that is responsible for the full lifecycle of planning, execution and operations of Amex offices globally. GREWE supports over 65,000 Amex colleagues and contractors in over eight million square feet of property located in 41 countries. Our real estate portfolio consists of large full-service campuses, office buildings, sales offices and airport lounges.GREWE partners closely with stakeholders in Colleague Experience Group (CEG), Technology, and Global Security, as well as rely extensively on our network of vendor partners to deliver a safe, productive and desirable work environment.Reporting to the Director, Relationship Leader, EMEA, this position is responsible for managing the relationship between GREWE and senior leaders within the region. This position also supports real estate operation teams to deliver excellent workplace solutions and experiences to support business initiatives and provide an environment for Amex colleagues to thrive in across the EMEA region.The ideal candidate for this role will lead with a data driven approach (Excel) and have sophisticated presentation skills using PowerPoint. Candidates must possess outstanding thought leadership, strategic thinking, communication, and interpersonal skills, and have a track record of operating independently and within a high performing team environment.Note: Past real estate experience is not a requirement for this position.How will you make an impact in this role? Assists Director, Relationship Leader Strategist EMEA as they plan (and obtain BU consensus on) Workplace and Real Estate strategies, and other solutions for the EMEA portfolio.Ensures that real estate solutions are developed from medium and long-range strategies (e.G. market specific 3-5 year roadmaps), reviewed and approved by Amex leadership, and then implemented by the real estate functional teams.Manages cross-functional projects end-to-end, with focus on engagement with other functional and delivery leads.Ensure projects and BAU real estate services are delivered successfully for the customer, and that any issues are identified and get escalated and resolved.Collaborates with Workplace Experience teams, Occupancy Planners, Facilities managers and other CBRE teams to evaluate potential real estate initiatives and then recommend solutions to GREWE and BU leaders.Delivers change management programs through 3rd party providers around relocations, renovations and GREWE initiatives.Implements workplace strategies as Amex continues to evolve Amex Flex in line with relocation and refurbishment programmes.Meet with key stakeholders throughout the business on regular basis providing updates on real estate initiatives and key workstreams and collecting feedback on GREWE service delivery.Meet regularly with key stakeholders and BU representatives to gather BU space and real estate requirements.Meet on regular cadence with country managers to understand headcount forecast plans to ensure alignment with GREWE strategies.Provide key stakeholders in the business with key information around workplace strategy, occupancy, and real estate investments / initiatives (including regular updates to Country Executive Teams).Work with key stakeholders and CAC team to draft communications on real estate projects or services ready for distribution locally or regionally on multiple platforms (memo, slack, in person, presentations).Work with external consultants and contractors, and where required, lead the team on a given topic to meet real estate goals.Work with Space planners and BU leaders to manage occupancy planning across the EMEA portfolio.Create content for stakeholder updates including senior leadership updates, local change champion updates, EA community updates. Content can be delivered multiple ways as required, including PowerPoint, slack content, information screens, and/or printed information.Review day to day, proces