Salario: Key Account en Cataluña

About Us:ITW (NYSE: ITW) is a Fortune 200 global multi-industrial manufacturing leader with revenues totaling $15.9 billion in 2021. The company’s seven industry-leading segments leverage the unique ITW Business Model to drive solid growth with best-in-class margins and returns in markets where highly innovative, customer-focused solutions are required. ITW’s approximately 46,000 dedicated colleagues around the world (presence in +52 countries) thrive in the company’s decentralized and entrepreneurial culture. www.itw.comITW offers its employees a path for career advancement, a competitive salary, and a comprehensive benefits package designed to help employees care for themselves, their families, and their futures.Position Summary: The Account Manager will report to the Sales Manager being responsible for managing the sales & project activities for the assigned customer. Main focus:Manage Project Planning. (APQP, feasibility, homologation follow up)Engineering concept verification at own accountSupport quality issues with customer (design related)Have a technical contact to the customerWorking closely with senior leadership and operations; leverage local market knowledge to focus on growing core products and introduce new ones applying an “outside in” discipline with meaningful $/Car, value proposition and a sustainable differentiation.Nurtures customer relationships that provide insight and a landscape where ITW has a competitive advantage through our “cradle to grave” relationships.Communicate with other accounts and innovation teamOther Tasks:Identify key opportunities at their OEM's related to Core Products, Core Competencies (Clipping instead of screwing), Existing adjacencies and opportunities that require fast actionsOrganize Project Acquisition (strategic focus)Work together with the S&Ei Manager and the Sales Manager he supports strategic planning including comprehensive market research and competitive analysis to understand the market niche, product development and penetration opportunities for ITW.Support the ITW innovation strategies to identify opportunities utilizing the ITW Toolbox.Demonstrate personal effectiveness and leadership that creates a culture of high performance.Manage External Marketing (Build presentation materials, Leaflets …)Defend offer (Calculation Analysis, Cost Break Down, final price)Nurtures an environment consistent with the ITW values and culture.Defend offer (Calculation Analysis, Cost Break Down, final price) Additional information Position Skills and Experience Requirements: Bachelor’s degree - in Business or Engineering, preferred.Fluency in English, (German or French) and Spanish is a must.Relevant experience in engineering management and/or project management will be strongly valued.Knowledge of the automotive industry is highly valued.Proven track record of projected innovative diversified products is desired (APQP).Product Cost analysis experience is a plus (Calculation, Cost Break Down).Ability to identify potential future products and trends.Able to identify pain points at customer and convert these into opportunities to sell differentiated value-added solutions.Able to build and maintain constructive and long-lasting relationships with customers.Proven ability to manage complexity and change.Excellent interpersonal, communication, and presentation skills with experience in communicating and working with a remote region.Proven ability to generate respect and trust.Ability to work collaboratively with colleagues creating a result-driven, team-oriented and company-first environment.Personally, driven and motivates others to excel. 80/20 mindset. Cultural awareness.The position is based in our Mikalor facility in the Sabadell area and allows a degree of home office.The position requires travel, mainly in Germany.

¿Quiénes somos???¡Hola!Somos ARATALENT GROUP, consultores especialistas en búsqueda de talento, selección de personal y outsourcing de perfiles en diversos sectores como Legal, Financiero Banca, Tecnología, Ventas, Servicios, Logística e Ingeniería.¿Con quién trabajamos???Empresa especializada en organización de eventos, Networking, sector hostelero, transformación digital.... y muchos más!Actualmente están buscando un KEY ACCOUNT especializado en café para el departamento de Grandes Cuentas.¿Cuáles serán tus funciones???- Contribuir en el crecimiento de facturación y margen de las categorías, de producto y zonas asignadas.- Gestión de los clientes de la cartera asignada.- Buscar y proponer nuevos clientes.- Identificar oportunidades de crecimiento en clientes nuevos y actuales.- Identificar, elaborar y presentar la mejor oferta de productos, en función de la necesidad de cada cliente.- Presentar y argumentar a los clientes los productos que pertenecen a la categoría asignada.- Dar soporte técnico a los clientes si fuera necesario.- Analizar y hacer el seguimiento de los KPI's que se han fijado y proponer acciones correctoras a las desviaciones.- Analizar y hacer el seguimiento de las ventas a los clientes y propuestas de medidas correctoras.¿Qué buscamos???- Ciclo formativo Grado medio.- Experiencia previa de 2 años en Canal Horeca desarrollando posiciones comerciales como especialista en café.- Conocimiento del producto y del sector.¿Qué valoramos??​- Titulación universitaria.- Conocimientos de cafeteras de grano y máquinas de dispensing.- Perfil acostumbrado a trabajar por objetivos.¿Qué ofrecemos?- Contrato indefinido con cliente final.- Tarragona.- Flexibilidad Horaria.- Teléfono móvil y vehículo.- Porcentaje sobre objetivos.- Banda salarial según experiencia. ¡Este punto lo comentaremos contigo directamente! ¡¡NO DUDES EN FORMAR PARTE DEL EQUIPO!!INTERESADOS PUEDEN APUNTARSE EN LA OFERTA.  Información detallada El puesto a desempeñar es de key account manager. El contrato será de tipo Indefinido. La jornada laboral se comunicará en la entrevista Necesitamos cubrir una vacante Sobre el salario hablaremos en la entrevista de trabajo. La formación requerida para el puesto es de FP1. El trabajo se desarrollará en Barcelona, Barcelona. Se solicita una experiencia mínima de 2 Años.

Telefónica España ¿Te apasiona el contacto con cliente y el mundo de la Ciberseguridad? ¿Quieres unirte a una empresa líder en el sector que te apasiona? Sabemos que estás en búsqueda de un cambio... Y por eso, en Telefónica España te estamos buscando para que te unas a nuestro equipo. ¡Sigue leyendo, esta oferta y tú hacéis match! ¿POR QUÉ TELEFÓNICA? Si te unes a Telefónica, te unes a una de las empresas tecnológicas TOP TEN para trabajar en España. A un equipo que, con presencia en 106 nacionalidades y en más de 35 países, no deja de reinventarse cada día para ser líder en su sector. Y es que, en Telefónica España, creemos firmemente que son las personas como tú las que dan sentido a la tecnología y no al revés. Queremos hacer nuestro mundo más humano, conectando la vida de las personas. Y por ello, aspiramos a digitalizar a toda la sociedad, sin dejar a nadie atrás. RESIDENCIA: BARCELONA CUÁL SERÁ TU PRINCIPAL MISIÓN Como responsable de ventas especialista en ciberseguridad, tu principal misión será no perder de vista la orientación hacia nuestros grandes clientes impulsando su transformación digital dentro del ámbito TIC y haciendo crecer su negocio. CUÁLES SERÁN LOS RETOS QUE AFRONTARÁS EN EL DÍA A DÍA: Liderarás el End to End de la propuesta de valor de Telefónica, con conocimiento de los partners más relevantes, además de la venta en una cartera de clientes, desde la identificación de la oportunidad hasta la firma de acuerdo, coordinando a todas las áreas responsables dentro del proceso de venta, representando a la compañía y defendiendo oportunidades de negocio en foro de alta dirección. Formarás parte de un equipo de comerciales de alto valor y serás clave en negociaciones de alto impacto, colaborando en el diseño de la estrategia para el desarrollo de negocio y elaborando propuestas personalizadas, manejando datos técnicos y presupuestarios. Tendrás una visión completa del negocio, de la competencia, y te convertirás en un profesional de alto valor y alto impacto para nuestra compañía. Accederás a un amplio programa formativo para conocer en profundidad el portfolio de productos para el área de Empresas y que te permitirá desarrollar las habilidades de venta consultiva y metodología comercial. ¿TE IDENTIFICAS?, ¡ES EL MOMENTO DE DAR EL SALTO! FORMACIÓN: Se valorará grado en Ingeniería, Telecomunicaciones, Industriales o Informática, Matemáticas, Físicas, Empresariales. CONOCIMIENTOS Y HABILIDADES: Se valorarán los siguientes conocimientos y habilidades: Perfil comercial consultivo, especializado en el análisis y construcción de soluciones adaptadas a las necesidades de clientes, identificando aquellos productos y servicios digitales del portfolio de Telefónica que mejor se adecúen en cada caso. Conocimientos de finanzas para elaborar business cases y entender el TCO asociado a propuestas de soluciones digitales. Habilidades como: negociación, comunicación eficaz, hablar en público, orientación a resultados, organización del tiempo, metodología Agile/SCRUM, gestión de equipos, entre otras. Dominio del Excel. Nivel de Inglés B2. Respecto a los conocimientos Específicos de la línea de servicios Ciberseguridad, se valorarán los siguientes conocimientos y experiencia: Conocimientos de Seguridad de Sistemas y redes de comunicaciones. Certificaciones y/o conocimientos para el desarrollo de soluciones de red/seguridad, con tecnologías como: PaloAlto, Checkpoint, Forcepoint, CrowdStrike, Fortinet, Aruba, Radware, etc. Conocimientos para posicionar desde la venta consultiva soluciones del tipo: Firewalling, Proxy, Filtrado de Contenidos, WAF, IPS, IDS, DLP. Antivirus, malware, adware, spyware, riskware, etc. Seguridad de Sistemas operativos (windows server/linux/unix). Correlación de eventos. Haber desarrollado la venta o la implantación de sistemas de gestión de continuidad de negocio: Implantación de sistemas de gestión de la seguridad de la información (SGSI), Elaboración e implantación de Planes Directores de Seguridad, Detección y Respuesta a incidentes de seguridad. Experiencia en la interacción con diferentes proveedores del mundo de la ciberseguridad, tanto hardware como software, así como los nuevos players del sector. EXPERIENCIA: Se valorará experiencia de 5 años o más en áreas Comerciales, Marketing, Desarrollo de Negocio, y/o en áreas de responsabilidad de ciberseguridad. Es importante divulgar y comunicar los aspectos referentes al cumplimiento normativo aplicable a tu ámbito de responsabilidad, así como promover la observancia de nuestros Principios de Negocio Responsable. Buscamos profesionales confiables, con integridad, que se comprometan con una gestión ética y transparente, promoviendo un desarrollo social y ambiental más justo y sostenible. Pero, sobre todo, te estamos buscando si te mueve la inquietud, el entusiasmo y la pasión por lo que haces. CÓMO TE CUIDAMOS EN TELEFÓNICA ESPAÑA Sumergiéndote en proyectos novedosos y retadores. Impulsando tu desarrollo profesional, a través de formación continua adaptada a tus necesidades y motivaciones. Apostamos por el equilibrio entre la vida profesional y personal. En Telefónica España impulsamos la flexibilidad, posicionándonos como referente en nuevas formas de trabajo, horarios, jornadas y medidas de conciliación: podrás disfrutar de un modelo híbrido de trabajo. Te ofrecemos un contrato Indefinido y una retribución muy atractiva. Seguro de vida, plan de pensiones y seguro médico privado. Invitándote a participar en nuestro programa de voluntariados. Formando parte de una de las empresas Top Employeer que impulsará tu crecimiento personal y profesional. ¡Y mucho más! En Telefónica España tenemos un compromiso con la diversidad, equidad e inclusión, porque un futuro más diverso comienza con más oportunidades. ¿Quieres formar parte de esto? ¡No te lo pienses más, únete al reto!

Your Future Company:2 French entrepreneurs created a startup in 2000 and today they are leading a global brand. Their growth and solution-oriented services are acknowledged by the most progressive brands and leading companies they are now working with. They became one of the biggest international customer experience solution providers with more than 75.000 multilingual employees in over 50 countries around the world and they are looking for new members to join them in their journey in their Barcelona hub. Your responsibilities and impact as an Account Manager will be:Using monitoring tools to manage partner forecasting and resultsBeing in charge of managing the investor pipeline, detecting potential prospects, and ensuring that deals are closed successfully and profitablyBeing responsible for a portfolio of partners and developing their business sales, development, and margins in accordance with the strategyGaining a thorough understanding of the partner sector and the competition. Determining whether or not resellers are interested in the provided solutionsDefining the goal resellers and identifying the gaps and define actions to close gaps based on the share, growth rate, program qualification/certificationEnsuring growth by working together with the partners on a strategyProviding product and solution training to partner sales teams. Driving value propositions and key selling points of the company solutions, as well as articulating advantages in comparison to rivalsIncreasing partner satisfaction and accelerating product competency and qualificationMaking sure that partners are taking advantage of exclusive offers, activities, and servicesAdvertising knowledge about meetings, webinars, and webcasts, and make registration easierCollaborating with partners to increase sales for the business unit through campaigns, incentive recognition and other approachesIdentifying and making eligible openings transparent, and working with partners to close large agreements where possibleMaking attach rates with resellersWhats in it for you?Full-time contract, 39h/week, Monday to Friday, 9:00 to 18:00Salary: 22.500 gross/year + up 2.400 gross/year in bonusRelocation PackagePrivate medical insuranceLots of discounts with our partnersFree after work activitiesAn open-minded and employee-oriented working environmentCareer development opportunitiesNew and modern office located where the action isSkills, experiences and interests you need to succeed in this role:A native level of French and an advanced level of EnglishPreferably having a minimum of 1 years experience in similar roleDesirably being familiar with channel programs and knowledge of partners and distributorsBeing an attentive listener, comfortable and skillful at communicating with peopleBeing skillful in negotiation management and have excellent communication and presentation skillsBeing a team player with high social competenceBeing energetic, innovative and working proactively at a fast paceStarting date : ASAPThis project is not the best fit for you? You can still send me your CV to be considered for other projects or future opportunities.

Your responsibilities and impact as a Customer Account Coordinator will be: Supporting and nourishing the daily partnership with the key clients reporting to the European Customer Engagement Director

¿Quieres formar parte de una compañía pionera en el desarrollo de soluciones cloud en plena expansión? ¡Esta es tu oportunidad para seguir desarrollando tu carrera como Account Manager / Comercial Servicios Cloud! ¿CÓMO ES EL PROYECTO? Trabajarás directamente en un importante cliente final del sector telecomunicaciones reportando directamente al Director Comercial de la zona. Serás especialista en un nicho de mercado específico, con una cartera de clientes ya dada en la que tendrás que vender los productos/servicios de la compañía. ¿CÓMO SERÁ TU DÍA A DÍA? Comercializar los productos y servicios en las empresas y zonas asignadas por la compañía. Identificar las necesidades del cliente y las oportunidades de negocio, presentes o futuras. Realizar ofertas de soluciones TI. Seguimiento comercial de las ofertas hasta el cierre de las operaciones, poniendo foco en la satisfacción del cliente. Asistir a presentaciones y eventos con clientes. Alcanzar los objetivos de ventas fijados, asegurando la fidelización de sus clientes. Visitas de post-aprovisionamiento para verificar la adecuación de los servicios contratados y la satisfacción del cliente. Controlar la facturación de sus clientes asignados, revisando periódicamente su evolución con el fin de detectar tendencias e incidencias. Reactivar clientes de su relación de cuentas asignadas, que estén en riesgo de baja o dados de baja, realizando visitas y acciones preventivas, proponiendo soluciones u otras alternativas. ¿QUÉ TE HARÁ TRIUNFAR EN ESTA POSICIÓN? Técnicas de ventas y negociación. Conocimientos en cloud, ciberseguridad, industria 4.0 y Big Data. Experiencia en el sector privado y público. Background técnico. Conocimientos en el mercado de la zona (Madrid/Barcelona) y alrededores. Buena capacidad de trabajo en equipo. ¿QUÉ OFRECEMOS? Modalidad de trabajo híbrido con gran flexibilidad para teletrabajar. Asistencia a las oficinas para reunirte con el equipo y según necesidades de negocio. Ubicación en Murcia o Barcelona. Horario flexible de entrada y salida. Jornada intensiva cada viernes y los meses de julio y agosto. Contratación directa por cliente final. Formación en tecnologías punteras. Cheques restaurante. Posibilidades de crecimiento profesional y estabilidad laboral. ¿A qué estás esperando? ¡Ésta es tu oportunidad!

CSL Vifor is looking for an MSL based in Madrid reporting to the Lead MSL Spain. You will have the opportunity to work on product launches in nephrology (rare disease). Your tasks and responsibilities will be the following, but not limited to: Accountabilities Represent Medical Affairs externally to establish and maintain medical relationships with Key Opinion Leaders (KOLs), HCPs and key accounts on behalf of Vifor Pharma Group Execute country medical plans locally by representing the medical expertise in TAs and products and through scientific engagement with the medical community Provide disease state education, medical information and research support Share scientific insights from medical community interactions with local & global medical teams, ensuring capturing of field medical expertise Train colleagues internally, all in accordance with global and local compliance and regulations Tasks Develop and maintain scientific and medical expertise (TAs and products) Identify, develop and maintain relationships with KOLs, HCPs and professional organizations KOL engagement, key account medical support, training and other appropriate activities Facilitate scientific engagement, scientific exchange and medical information Provide Disease State Education, clinical presentations and respond to medical requests Update medical team and other internal stakeholders on medical community interactions Provide medical support for patient and formulary access products following global and local policies and procedures Support the development, implementation and completion of medical activities (advisory boards, congress symposia, hospital meetings and speaker programs) Serves as a medical resource for internal medical and sales training Support company sponsored clinical research and IIS process Attend relevant scientific meetings and conferences and support development of summaries of key data, presentations or symposium Ensure compliance with applicable local and global laws, regulations, guidelines and company policies and procedures Develop personal and professional capabilities to improve skills and professional capabilities Give support at the scientific area of CSL Vifor exhibition booth in regional, national and international congresses. Elaborate a medical communication plan, according to the medical plan. Insights collection according to the Iberia medical objective. Scientific interaction according to the Iberia approved metrics. Minimum Requirements University degree in Medical or Life Science Field (e.g. Medicine, Pharmacy, Biology/ Biochemistry) Minimum of 3 years experience in clinical practice, research or pharmaceutical industry Demonstrated experience in KOL, HCP or medical community engagement Excellent oral and written communication skills in Spanish, experience with digital communication; good communication skills in English Experience in public scientific presentations Ability for overnight travel, up to 50% Preferred Requirements Medical Education (MD) with relevant clinical experience Clinical and/or research experience in Internal Medicine, Nephrology or Cardiology 5 years experience with pharma industry locally, regionally or globally 3 years experience as MSL/Field Medical within pharmaceutical experience Strong track record in KOL engagement Experience in clinical research Experience in literature review and analysis Experience in planning and delivering Medical Trainings About CSL Vifor CSL Vifor aims to become the global leader in iron deficiency and nephrology. The company is a partner of choice for pharmaceuticals and innovative patient-focused solutions across iron, dialysis, nephrology and rare conditions. CSL Vifor strives to help patients around the world with severe, chronic and rare diseases lead better, healthier lives. It specializes in strategic global partnering, in-licensing and developing, manufacturing and marketing pharmaceutical products for precision patient care. For more information, please visit viforpharma.com We want CSL to reflect the world around us As a global organization with employees in 35+ countries, CSL embraces diversity and inclusion. Learn more about Diversity & Inclusion at CSL. Do work that matters at CSL Vifor!

Location: BarcelonaDepartment: TechnologyReports to: Head of TechnologyStarting date: ASAPWhat about us? Dragons Group is an independent creative agency specialised in the digital world with HQs in Barcelona and teams working from the US, Germany and Portugal.We bridge the real world with the digital world through creative solutions.We aren’t a huge agency where you’ll be just another cog in the machine. We are a medium sized independent creative agency that is experiencing rapid growth and is looking to hire energetic and highly motivated people.As a Data Analyst at Dragons, you will be key in developing performance indicators (KPIs) and reports that drive our clients’ needs towards business clarification. You will work closely with Account Directors and report to our Head of Technology & Innovations to ensure that client KPIs are met efficiently and effectively. This role requires a keen understanding of corporate structures and essential business operations, such as Profit & Loss (P&L), invoicing, and time tracking, advertising, and production project structures.Key Responsibilities:Design, develop, and maintain data models and reporting using Power BI, ThoughtSpot, or other relevant data visualization tools.Collaborate with Account Directors to understand client requirements and deliver comprehensive KPI reports and dashboards meeting recurrent deadlines.Organize data sources to ensure consistency and accessibility while maintaining data integrity and security.Analyze financial documents and operational metrics to assist in strategic decision-making across various departments.Educate and support team members on analytical best practices and data-driven approaches.Regularly present analytical findings to the Head of Technology and other stakeholders in a clear and actionable manner.Required Skills and Qualifications:Proven experience as a Data Analyst or similar role, with a good portfolio of designing interactive dashboards and KPI reports.Expertise in Power BI, ThoughtSpot, or similar data visualization and analytics platforms.Solid understanding of corporate financial structures, including P&L, invoicing systems, time tracking and more.Excellent analytical and problem-solving skills, with attention to detail.Strong interpersonal and communication skills, capable of working directly with senior management and cross-functional teams.Ability to communicate fluently in English. Additional information Languages:Spanish (mandatory)English (fluent)What we offer:MacBook and any other pieces of equipment requiredIntensive working hours during AugustFlat hierarchyFriendly, young and dynamic teamFamily friendly companyFunctioning work-life balance.Click here to apply: https://joinus.dragons-group.com/jobs/data-analyst-social-media-insights-skincare

Description: Are you enthusiastic about creating memorable experiences? Then come join us at Concentrix and work with energetic people who strive to enjoy every day.We are looking for a German-speaking Account Manager to join one of our exciting projects. What we offer youYou will be trained and constantly guided by your managers and your team. You will learn new processes, develop your language and communication skills, as well as work in a digital environment, with some of the most innovative technologies on the market.What you will learn with us will make you a valuable member of our team or any other team. Your benefits:Full time 39 hours/week contract: Monday to Friday 09:00 - 18:00,Salary 23 400 euros gross/year + up to 7200 euros gross/year in bonusGreat office location in BarcelonaFriends hunting (referral) bonusFull paid training about the company and the project you will be working onCareer development program and specialized courses What you'll experience with usManage partner forecasting/partners performance by tracking toolsBe responsible for partner pipeline management, detecting new opportunities, and driving successful and profitable closure of deal rateResponsible for a portfolio of partners and understand their market and competitionCommunicate events, webinars and webcast information and ease registrationOrchestrate different available internal resources to support partner (for example, pre-sales, marketing, specialists etcWork closely with telemarketing, end user sales teams and other key resources providing sales coverage to country to maximize revenue and customer/partner satisfactionMonitor execution of partner marketing plan, investment and co-marketing activities review and proposal, monitor ROIHunt & Recruit new partners when relevant to BU requirementsMay attend country partner events for meeting key partners. We'll be a great match if you:Are native or proficient in German and fluent in EnglishHave excellent negotiation management and strong communication skills (verbal & written) including excellent telephone and presentation skillsWork toward goal achievement using negotiation, teamwork/collaboration, motivation and time/work prioritizeCan demonstrate innovation and good judgment/problem-solving skills when making decisionsAre able to establish an individual course of action to accomplish goals while using appropriate It would be a plus if you have:Experience in working in Channel environment, knowledge of partners and distributorsDon't meet every single requirement? We are dedicated to creating a diverse, inclusive, and authentic workplace where everyone can learn and develop themselves professionally. If you feel you don't check off every qualification in the job description, we encourage you to apply either way. We will do our best to match you with the right job, whether it's this one or a future role. If this sounds like you, join us! Who we areWe're the tech-powered customer experience (CX) company that's creating game-changing journeys for our people and our clients and their customers.Our people around the world have devoted their careers to ensuring every relationship is exceptional. So naturally, we're committed to creating game-changing career journeys that power our people towards greater opportunities and brighter futures.In short: You will be joining over 440.000 passionate game-changers across more than 70 countries that strive to enjoy every day, while making a difference for the people they help every day! And we will offer you a fun and challenging job that will allow you to develop and grow.We are an equal-opportunity employerWe are committed to equal employment opportunities for all candidates and a work environment free of discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and personal qualifications, without regard to gender identity, age, religion, ethnicity, family or parental status, or any other classification protected by applicable national laws.RRQ24-002778-1-GERMANY

Description: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative with fluent Dutch language skills. The successful candidate will be responsible for providing exceptional customer service to our Dutch-speaking customers, handling inquiries, resolving issues, and ensuring customer satisfaction.Key Responsibilities:Customer Interaction: Handle inbound and outbound customer communications via phone, email, and live chat in Dutch.Issue Resolution: Address and resolve customer complaints and issues promptly and professionally, escalating complex cases to higher management when necessary.Product Knowledge: Maintain a thorough understanding of our products and services to provide accurate information and support to customers.Order Processing: Assist customers with placing orders, processing returns, and managing account information.Documentation: Accurately document all customer interactions and transactions in the CRM system.Feedback Collection: Gather and report customer feedback to help improve our products and services. Requirements: Language Skills: Fluent in Dutch (both written and spoken) and proficient in English.Education: High school diploma or equivalent; college degree preferred.Experience: Previous customer service experience is preferred, especially in a call center or customer support environment.Technical Skills: Proficient in using computers and various software applications, including CRM systems.Communication Skills: Excellent verbal and written communication skills with a strong ability to listen actively and respond empathetically.Problem-Solving: Strong problem-solving skills and the ability to think critically and act quickly.Interpersonal Skills: Ability to build and maintain positive relationships with customers and team members.Organizational Skills: Highly organized with the ability to manage multiple tasks and priorities effectively.Adaptability: Ability to work in a fast-paced environment and adapt to changing customer needs and company policies. Offer: We offer:competitive salaryinternational work environement hybrid working modelflexible working schedule