Salario: Service Sales en Barcelona

Proceso de selección continuo.FuncionesDesde IMAN Temporing, empresa especializada en RRHH, queremos acompañarte en tu trayectoria laboral. #ConectamoseltalentoconlasoportunidadesA growing industrial business is looking for new talented people to join our Customer service departments. The successful candidate for this position will need excellent communication and problem-solving skills, attention to details, ability to multi-task, flexibility and be a team player.Your functions would be:- To process, monitor and follow up customers' purchasing orders- To ensure effective service and administrative support for the assigned customers- To provide delivery commitment to customers and follow-up on order activity, to alert customer and sales team in case of discrepancies- To handle new customer and supplier requests creation, and local purchasing tasks, manage invoice creation and corrections and return of the material activities- To receive and process customer inquiries on standard pricing, lead-time, products, availability, through an efficient, prompt and friendly communication with the aim of maintaining excellent customer relationships- To establish key communication link between customer and internal departments (sales, logistics, finance, production) to keep all involved parties aware of customer activitiesWhat we offer you:- Salary: 25000- 27000- A permanent full-time job of 40 hours per week- WFH policy- Schedule: Flexible, entrance between 7:30-9:30, from Monday to Friday- Teleworking 3 days a week- Training and internal growth opportunities- Shuttle to the organisationRequisitos- Higher education or bachelor's degree with administrative and/or commercial orientation- At least 2 years' experience in administration/customer service/logistics- Working knowledge of MS Office packages and Outlook. Knowledge of Oracle R12, incoterms, payment terms and CRM are an asset- Strong communication and administration skills, fast learner and a team player- Flexibility, ability to multi-task, to manage time and to adapt to changesIf you feel like this offer fits to your professional background, feel free to join our selection process by subscribing to the offer!

ALOHAS is more than a fashion brand: it’s a responsible shopping experience and a chance to participate in the fight against overproduction in fashion. Working at ALOHAS is being part of the innovation and growth of a Spanish start-up with a young, creative and proactive team, good communication and a high level of energy! It’s demanding but extremely rewarding due to an environment where we take pride in learning from one another and strive to make sustainability a way of life beyond the workplace.In a nutshell, we love what we do and it shows! THE ROLEWe are seeking passionate individuals who are enthusiastic about fashion and dedicated to transforming the world of fashion retail. If you share our values and a desire to innovate in the ALOHAS sector, we invite you to join our team.YOUR CHALLENGEAs a part of the ALOHAS team, your challenge is to bring the ALOHAS values and philosophy to life for all our Retail customers, creating meaningful connections with each visitor. Your role is to help them not only find the products they desire but also immerse them in our unique approach to fashion. You'll guide them through the various phases of the product cycle, fostering a deep connection so that they not only appreciate the brand for its product quality, innovative designs, and global commitment but also become ambassadors of our message. In this role, you will ensure that each customer has an exceptional shopping experience, one that encourages them to return and share our message with others. You'll become an integral part of our journey! Key Responsibilities:Transmit the ALOHAS concept to every visitor, helping them discover our products and become part of our distinctive fashion philosophy.Be well-versed in the entire range of ALOHAS products, understanding the brand's style and materials. Assist clients in selecting the best purchase, shipping, and delivery options tailored to their needs.Guarantee that the ALOHAS Store adheres to its established hours and maintains the highest standards of Visual Merchandising, preserving our brand image. Ensure all processes are seamlessly executed during your shifts.If required, support and contribute to the creation of social media content for ALOHAS Teams. This may include tasks such as photographing store elements or producing product videos.Embrace the ALOHAS spirit in all your daily activities, embodying qualities of being demanding, agile, responsible, and autonomous in decision-making to facilitate teamwork.Understand that the vision provided (feedback) is integral to the continuous improvement of our Retail strategy.YOU WILL ROCK AT THIS ROLE IF… 3 to 5 years of experience in Retail premium sector, preferably fashionOral and written communication skillsSales techniques, customer service processes and objection management knowledgeCRM strategies knowledge within the premium Retail sectorPassion for fashion and productHigh level of Spanish and English, other languages are a plusTeamwork mentality, KPI-driven mindset and improving the experience of of everyone we interact with as the main objectiveOUR CULTUREWorking at ALOHAS is being part of the innovation and growth of a Spanish start-up with a young, creative and proactive team, good communication and a high level of energy! It’s demanding but extremely rewarding due to an environment where we take pride in learning from one another and strive to make sustainability a way of life beyond the workplace.In a nutshell, we love what we do and it shows! BENEFITS of being part of ALOHASCulture of freedom, responsibility, and trust Discounts: You will have discounts on all our products and we do not forget your family and friends either!We take care of coffee and teaWe take care of your happiness and professional growth with constructive feedback and trainings After-work events in Barcelona and Madrid Ready for the challenge?More about ALOHASWant to know more? Video PresentationOther vacancies: careers.alohas.ioOur website: alohas.io/ IG: @alohas  Sobre la empresa:ALOHAS

¿Quieres desarrollar tu carrera en gestión de proyectos internacionales?¿Te apasiona el mundo de la fabricación de maquinaria?¿Te entusiasma la innovación tecnológica y la industria 4.0?¿ Deseas unirte a un equipo dinámico en constante crecimiento?En Packfeeder como parte de Rotzinger Group (Multinacional Industrial Suiza) nos dedicamos al diseño, la fabricación y la comercialización de nuestra maquinaria de posicionado de envases mecánico y robótico con patente mundial.Actualmente estamos en búsqueda de una un ingenier@, o estudiante en fases finales de estudios, que sea una persona dinámica, extrovertida y con aptitudes de comunicación para unirse a nuestro equipo. Brindamos la posibilidad de crecer en un entorno altamente cualificado dentro de una de las empresas más importantes e innovadoras del sector de la maquinaria de packaging.Ofrecemos un plan de formación como “Graduate Program” en el que se rotará por diferentes departamentos de la empresa, desde el departamento de ingeniería mecánica, donde se aprenderán los detalles técnicos de nuestros equipos y los procesos de fabricación de maquinaria, departamento de Project Manager donde se aprenderá cómo funciona la gestión de proyectos multilaterales e internacionales, acabando en el departamento de Sales & Marketing como International Area Manager. Se necesita disposición para viajar por todo el mundo, incrementándose paulatinamente la frecuencia de los viajes gradualmente hasta un 30-40% del tiempo, visitando clientes, asistiendo a ferias internacionales del sector y colaborando en tareas de desarrollo de producto, además de las tareas conjuntas con los equipos de ingeniería, producción, automatización, operaciones, customer service y sales. Additional information ¿QUÉ OFRECEMOS?Contrato indefinido (Convenio en prácticas según conveniencia) en jornada completa.Formación continuada y plan de carrera personalizado en función del perfil. Posibilidad de viajar internacionalmente.Remuneración atractiva con salario base + variables.Se dota de teléfono Móvil, PC y otras herramientas necesarias.REQUISITOS INDISPENSABLESAlta capacidad comunicativa.Disponibilidad para viajarInglés nivel alto imprescindible. Francés y/o alemán valorables.Buenos conocimientos de ofimática.Facilidad para el aprendizaje y perfil multipotencial.

There are three key parts to the role. initially you will provide an in-store video shopping experience, influence & convert customers sales enquiries whilst delivering an excellent level of customer service on one way video calls. Secondly, you will participate in video content for the client by presenting on live events & pre-recorded videos. You will also have be expected to have input in the scriptwriting, translating & brainstorming on content to be created to set the direction of the project. Lastly, you will also be expected to provide support for the current call centre when needed - by taking inbound calls and supporting with the administrative tasks.

Description: We are looking for an intern to join our international team in Barcelona and give administrative support to our Sales Manager!We are a fast-growing job board that currently provides service to candidates and companies throughout Europe, operating in 48 countries and over 50 languages. These are some of the tasks you will manage:Give support to the sales teamReport directly to Sales ManagerAnalyse the development of some of our biggest clients to help them obtain better resultsAnalyse and develop excel reportsProofread documents and proposals that are sent to our clientsHelp with other administrative tasksManage some small accounts Requirements: Languages:Proficiency level of English Skills and qualities:Friendly and positive team player who is willing to work in an international environmentDetail oriented and very organizedProactive, eager to learn and highly motivatedPassionate about online business and the recruitment industryCurious and able to multitask Other:It is essential to be able to sign a collaboration agreement with a study center with which to formalize the internshipStarting Date: August 2024 Offer: International and friendly working environmentStarting: August 2024Working hours: from Monday to Friday 08:30 – 17:00Team-buildings activitiesHelp to obtain the necessary documents to work in BarcelonaInternship with credits recognition, pending the final compliance of the academic coordinatorPaid internship

Salary: 18.231€ - up to 23.366€ gross/yearStart Date: Immediate StartIf you are a tech savvy, creative, outgoing professional, and your willing to roll up your sleeves to get things done in a fast-paced, rapidly changing environment, we may have the perfect job for you!Our new business partner powers the world's largest cloud platform to registrar internet domains and provides web hosting solutions for 18 million customers worldwide. Our objective is to build a 'best in the class' customer service and sales team to assist business owners through-out Europe.What you’ll do:As an Inbound Sales Representative your previous knowledge combined with your communication skills and analytical abilities will be used to help new and existing businesses grow. Using your influencing and relationship-building skills, you will advise existing customers by providing strategic guidance on how to develop a successful journey into specific products, platforms and services. You anticipate how decisions are made, persistently explore and uncover the business needs of your clients.- Serve as a trusted consultant with customers to get the most out of a wide range of domain registrar and web hosting products on the use of a delicate range of products and services.- Consistently deliver against assigned sales quota, while prioritizing and delivering outstanding customer experience.- Provide strategic recommendations to customers in order to achieve their business goals, including the upselling of additional products and platform features.- Master knowledge on one or several core products.- Coach colleagues on areas of expertise and take escalation call from those subjects.Requirements:- 1-2 years of customer care and sales experience with a proven record of achieving sales goals in a structured environment.- Native level of English- Verbal skills – Articulate, clear and friendly tone in a neutral accent without dead air- Comprehension – Ability to clearly understand and respond appropriately to the problem statements- Ability to maintain and manage active engagement during communications- Capable of managing communication flow and direction- Knowledge on internet connectivity and troubleshooting- Expertise in web hosting technologies including content management systems commonly used to operate a website such as WordPress or Joomla- Knowledge of browsers (MS Internet Explorer, Mozilla Firefox, Google Chrome)- Excellent research skills with proficiency in the usage of ‘search’ function- Adaptability to change in schedule and skill set as prescribed by Service Delivery- Team player that is willing to make adaptations for the benefit of customers and the program's engagement activities- Goal orientated with a focus on learning and continuous improvement- Fluent in discovering customer pain points and needs- Capable of effectively handling customer objections and driving value add in solutions offered- Capable of effectively utilizing product benefits to drive customer desire to buy- Capable of effectively utilizing the full portfolio scope during up-sell and cross-sell opportunities to drive total order value- Effective time management and strong focus on schedule adherence and/or attendance- Target and sales-oriented, used to KPIs- To be able to consider your application, the candidates must be living in BarcelonaBenefits- Full-time position (39h per week); Monday to Sunday, working weekends are rotated, 39h per week; from 14.00 to 22.00- 3 weeks of initial training.- A permanent presence of coaching figures and leaders who will facilitate your personal and professional development- Bi-weekly, monthly or quarterly contests- Employment with the world's largest CX services- Excellent and modern work environment, social arrangements and personal development- Monthly salary with performance-based bonus- Dynamic business casual environment with colleagues of all ages gathered in a highly-motivated team- Long-term contract- Access to worldwide development programs

Our ClientOur client is fully committed to improving the quality of life of our global community by developing household and healthcare products trusted and relied upon by consumers worldwide. Beyond their portfolio of well-known brands, they are also continuously recognized for their top results in sustainability, social responsibility, diversity, and innovation. We are recruiting exceptional customer service representatives to immerse themselves in the brand and deliver first-class service to our consumers.We Care:Passionate about Customer Support, with a drive to achieve and exceed targets to achieve a high-quality level of consumer service. Were Curious:Proactive approach to problem-solving and a can do attitude. We Achieve Together:Strong teamwork ethic, contributing to personal and team targets/SLA while working on personnel targets. What youll be doing? Working collaboratively with consumers to answer product information requests and resolve queries in a skilful and professional way You can put yourself in our customers shoes, analyse their problems and offer them individual solutions Offering an omnichannel service to our consumers via telephone, email, chat, and social media Developing a sound understanding of the products and services offered by our client Embrace our company values and act as a brand ambassador RequirementsWhat skills & experience youll bring to us? A fluent level of Italian with exceptional grammar and spelling skills (knowledge of other languages is a plus) High level of English(Both written and spoken) A fluent level of Spanish is a plus. A genuine passion for delivering outstanding customer service Ability to deal with sensitive calls with empathy Strong administrative skills with a keen eye for detail A professional outlook and proactive approach to problem solving BenefitsWhat do we offer? Contract:Temporary contract (1 month probation period) Full-time/Part-time:20 hours/week Working days/Hours: Monday to Friday (10:00 - 14:00) Salary: 16,000.00 per year Holidays:2 days per month Working Model: Hybrid Training: Monday to Friday - 10am 2pm (3 weeks) Start date: 22 June 2023 (3 month contract) Office location: La Sagrera, Barcelona Who we are CPM International has a global presence in over 30 countries. We offer multilingual support in various languages tailor-made to the needs ofourdiverse markets. We focus on customer service, sales, and technical support solutions for clients worldwide. CPM International believes in creating an open workplace, celebrating diversity in all forms, including gender, race, religion, disabilities, and sexual orientation. We are committed to providing equal opportunities and ensuring everyone feels included from the very start of their journey within CPM. #wecare#wearecurious#weachievetogether

DescriptionWe are looking for English and French Customer Service & Sales Representative for one of our clients, a leading company in new technologies.Responsibilities-Handle and close inbound calls (Consumer) to achieve quarterly quota -Fast and effective response to inbound emails -Outbound calls when necessary to recover (web-) orders or convert quotes to orders or to solve issues with already bought products -Quote creation and follow up -Maximize Store revenue by upselling/cross-selling to increase order value and AOV -Awareness of Online Store promotions and campaigns to maximize their success -Ensuring personal knowledge of the Store portfolio is maintained -Stock availability -Cross language backup if needed -Answer and deal with customer post sales requests (Logistics, queries, refunds, exchanges, delivery, etc). -Solve status queries -Initiate & manage Customer post sales related tasks; covering order cancellations, claims management, order and delivery follow up, refund requests and escalations using multiple tools, such as CRM & Order Status Suite with a high quality, efficient and customer centric approach.RequirementsCandidate Profile-English native level speaker -French native level speaker -Strong communication skills -Knowledge of sales techniques (up-/cross-selling, objection handling, etc) -Customer Driven and motivation to work in sales - Achievement and target oriented -IT knowledge and technical understanding -Minimum of 1 year relevant experience -Strong personal interest & curiosity in IT products and applications -Real capability to listen to customers -Ability to conduct effective qualification skills to ensure a comprehensive understanding of customer needs -Exceptional customer facing and customer care skills We offer-Full-time (39 hours/week) from Monday to Friday and long-term contract -Schedule: From 09:00 to 18:00 -Salary: 20.000 Euros gross/year + up to 2.000 Euros gross/year -Regular and permanent incentives -Specific compensation model based on over achievement - Start date: Immediate - Holidays: 23 working days of paid annual leave (generated on the basis of the calendar year and in proportion to time worked)****The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate against any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation.*** *The period of holiday entitlement is fixed by mutual agreement between the company and the employee. RRQ23-002851-1-EMEA

We are looking for a Customer Service & Sales Representative for one of our clients, a leading company in new technologies.Responsibilities-Handle and close inbound calls (Consumer) to achieve quarterly quota -Fast and effective response to inbound emails -Outbound calls when necessary to recover (web-) orders or convert quotes to orders or to solve issues with already bought products -Quote creation and follow up -Maximize Store revenue by upselling/cross-selling to increase order value and AOV -Awareness of Online Store promotions and campaigns to maximize their success -Ensuring personal knowledge of the portfolio is maintained -Stock availability -Cross language backup if needed -Answer and deal with customer post sales requests (Logistics, queries, refunds, exchanges, delivery, etc). -Solve status queries -Initiate & manage Customer post sales related tasks; covering order cancellations, claims management, order and delivery follow up, refund requests and escalations using multiple tools, such as CRM & Order Status Suite with a high quality, efficient and customer centric approach. Requirements-Native level speaker of Swedish - Fluent in English -Strong communication skills -Knowledge of sales techniques (up-/cross-selling, objection handling, etc) -Customer Driven and motivation to work in sales - Achievement and target oriented -IT knowledge and technical understanding -Minimum of 1 year relevant experience -Strong personal interest & curiosity in IT products and applications -Real capability to listen to customers -Ability to conduct effective qualification skills to ensure a comprehensive understanding of customer needs -Exceptional customer facing and customer care skillsWe offer- Full-time (39 hours/week) and long-term contract - Schedule: Monday - Friday From 09:00 to 18:00 - Salary: 20,000 Euros gross/year + up to 2,000 Euros gross/year - Regular and permanent incentives - Specific compensation model based on over achievement - Start date: Immediate - Holidays: 23 working days of paid annual leave (generated on the basis of the calendar year and in pro-portion to time worked)****The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate against any candidacy because of age, disability, ethnicity, marital status, gender, nationality, ideology, politics, race, religion or sexual orientation*** *The period of holiday entitlement is fixed by mutual agreement between the company and the employee. RRQ23-002357-1-SWEDEN

You are looking forward to a new challenge abroad? You are excited about enjoying life under the Portuguese sun? Sales, Technology or Online-Ads sound interesting to you? Or do you simply care about providing excellent customer service and making people smile with your work?If you are creative, motivated and communicative then we might just have what you are looking for!Huge brands like Spotify, Foot Locker, Microsoft, Bose, Pinterest, Supercell and many more probably ring a bell to you. Imagine supporting one of these companies whilst starting your career in Sales or Customer Support! If you are in for an exciting experience abroad or are willing to kick-start your career in an innovative and international organization, then you will not be disappointed! Your responsibilities and impact as Sales and Customer Support for Spotify and Co. will be:Are you looking for a new position, where you are able to support clients and customers whilst providing customer support regarding upcoming queries? Your main tasks include: -exceptional consultation of clients regarding any upcoming questions-Achieve high levels of client satisfaction with a focus on quality and resultsIf you are employed in Sales, your daily routines will include:-Developing the business environment for sustained growth on the account-Creating and keeping up the relationship inside the account to preserve long-term perceivability to techniques, strategies, and general competitor's movement-Research new sales opportunities with the existing portfolio of accounts-Focusing on driving benefit through proactive administration-Tracking, managing and reporting ongoing activity relative to the sales pipeline-Responding and providing solutions to the incoming client or partner callsIf you are employed in Customer Support, your daily routines will include:-Ensuring customer satisfaction and providing the best interaction within the customer service department-Actively listening to the customer by adopting a positive frame of mind and constant professionalism-Providing the best possible answers and solutions to questions and concerns from customers in the way you are the most confident with: over the phone, via e-mail or social media-Delivering calm and resourceful troubleshooting for customer queries regarding their customer experience or problems related to system configurations and network settings-Being in contact with other departments and redirecting related cases and issues to responsible departments-Ensuring and participating in the success of your department-Ensuring consistency in brand messaging by focusing on the availability and quality of products and services-Providing account and application support to viewers namely with regards to software functionality