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Salario: Call Center en Barcelona

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Salario: Call Center en Barcelona

13 875 € Salario promedio mensual

El nivel del salario promedio en los últimos 12 meses: "Call Center en Barcelona"

Moneda: EUR USD Año: 2024
El gistograma muestra el cambio del nivel de salarios promedios de profesión de Call Center en Barcelona.

Clasificación de las ofertas de trabajo similares por el nivel de los salarios en Barcelona

Moneda: EUR
Entre las profesiones similares en Barcelona se considera como la mejor pagada la de Coordinador Servicio Al Cliente. Según nuestro sitio web, el salario promedio es 20000 eur. En segundo lugar está Soporte con un sueldo de 19750 eur, y en el tercero Técnico De Servicio con un sueldo de 19560 eur.

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Swedish Sales & Marketing Consultant
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Salary: 25.330€ gross/year + up to 4.470€ gross/year in bonusStart Date: Immediate StartWe are a worldwide leader in customer experience management and contact centre business process outsourcing. Our company employs around 300.000 people working in over 265 dialects and languages, across 400 contact centers in 80 countries, operating across all business sectors and all continents on behalf of major international companies.We do business with people, for people. We want our employees to be inspired and motivated. Our main goal is to make them proud to belong to our company through job satisfaction and a great work environment.We are looking for a group of highly-skilled professionals whose focus is on engaging and obtaining high potential advertisers, and subsequently persuading them to incorporate a range of marketing products into their current Marketing strategies.What you will do:- Make outbound customer calls to promote and sell our service- Create, maintain and update database of customers with complete information- Consolidate existing customer base while building new customer base.- Record outbound call history and customers response in detail.- Ensure customer follow-up all the time.- Monitor competitors’ products or services and create selling strategies for own products or services.- Handle customer needs and requirements.- Respond to customer inquiries and resolve.What we are looking for:- Native level of Swedish with fluent English.- Previous sales experience and working- Experience with CRM- Strong written and oral business communication skills.- Comfortable in goal driven environment and attaining goals with broader team- Excellent communication and presentation skills, both written and verbal- Goal oriented, self-motivated individual who is confident, competitive, tenacious and proactive- Able to work independently, but within a team environment- Strong business acumen with the ability to evaluate multiple business models- Customer driven and focused on providing exemplary customer experienceWhat we offer:- Full-time position (39 hours/week)- Relocation package:* Flight ticket* Accommodation- Free Gym Membership (next to the offices, with sea views!)- Intense specific sales training.- A permanent presence of coaches who will facilitate your personal and professional development- Established career path to grow within the project- Continuous training and certifications within Google products- Bi-weekly, monthly or quarterly contests- Employment with the world's largest provider of contact center services- Excellent work environment, great colleagues, social arrangements and personal development- Dynamic business casual environment with colleagues of all ages gathered in a highly-motivated team- Office location surrounded by the sea
Detalle de las ofertas de trabajo
Gi Group, Barcelona
Desde Gi Group, la firma de servicios de trabajo temporal y permanent placement de Gi Group Holding, multinacional italiana líder en soluciones de Recursos Humanos, estamos convencidos de que podemos ayudarte a encontrar tu trabajo ideal. Es sencillo, cuidamos de ti y nos preocupamos por potenciar tu carrera profesional.Actualmente, desde la delegación de BARCELONA nos encontramos en busca de TELEOPERADORES/AS, para trabajar en un Call Center ubicado en el POLIGONO MAS BLAU (Prat) bien comunicado en transporte público. Te contamos los principales requerimientos y otras habilidades de la posición: Experiencia previa en tele renovación de cartera de clientes y/o realizando encuestas telefónicas. Habilidades comunicativasExcel avanzado Disponibilidad incorporación inmediata. Disponibilidad para desplazarse al Prat. Y por nuestra parte, ¿qué podemos ofrecerte? Contrato inicial de 3 meses por ETT + pase a plantilla indefinido Jornada: 39h semanales Horario: lunes a jueves de 9h a 18:30h y viernes 9h a 15h. Salario: 16k + incentivo Posibilidad de teletrabajo 1 o 2 días a la semana Beneficios Sociales. Y bien, ¿estás preparad@? Una oportunidad laboral de calidad y un trato personalizado y cercano te están esperando.¡Inscríbete a la oferta y únete al equipo Gi Group! Te estamos esperando porque #NuestroCompromisoEresTú.En cumplimiento de la Ley Orgánica 3/2018, de 5 de diciembre, de Protección de Datos Personales y garantía de los derechos digitales, le informamos de que sus datos personales forman parte de un fichero propiedad de Gi Group Spain ETT S.L.U. y son tratados con la única finalidad de mantener la relación adquirida con usted. Puede ejercitar sus derechos de acceso, rectificación, cancelación y oposición dirigiéndose por escrito a Paseo de la Castellana, 89, 5º Planta, 28046, Madrid.
People Services Senior Advisor
Randstad, Barcelona
If you have more than 3 years of experience as a People Services Advisor, an advanced level of English and you are interested in working on a temporary project for an important pharmaceutical company located in BCN, this is your opportunity!!our clientRenowned global company, science-led, patient-focused pharmaceutical company dedicated to transforming the future of healthcare by unlocking the power of what science can do for people, society and the planet.your functionsService delivery:¿Responsible for providing a trusted and quality HR advisory service by resolving low to high complexity HR queries and issues in respect of various global and local HR policies and processes, as defined in the Global HR Services service catalogue.¿Utilize Knowledge Base to manage all incoming queries made throughout the different channels that can be resolved during phone call/email or that require more investigation to provide resolution; proactively utilize all resources and technology available¿For activities under the People Services scope, the PS Advisor is responsible for updating / processing HR data accurately to ensure a compliant, accurate database in Workday and sending relevant information to Payroll (to ensure that Workday and Payroll data is aligned and accurate).¿Maintain accuracy of the country specific knowledge base for PS Advisors ¿ e.g., FAQs, Local HR Services policies, Country policies, tip sheets etc.¿Make efficient use of HR technology to support day-to-day activities and the delivery of a positive and engaging customer experience. Manage and utilize all supported channels (phone, email, case management, employee self-service portal, chat feature, AskAZ case channel) to ensure timely responses and ensure achievement of internal service level agreements. For example, use ticketing tools (ServiceNow) to effectively log and track queries and, based on insights from day-to-day activities, propose potential changes or enhancements to AskAZ content and local knowledge base documentation (e.g. FAQs, tip sheets).position requisitesFormación: Grado: Grado en Relaciones Laborales y Desarrollo de Recursos HumanosIdiomas: Inglés: C1Conocimientos: herramienta de ticketing, alto dominio del paquete officeExperiencia: 3 años¿Minimum three years experience of general HR or payroll¿Workday experience and expert management of the system.¿Experience of working in a customer service environment and of having worked in a technology driven environment ¿Ability to prioritize activities and multi-task in order to meet goals and deadlines¿Work collaboratively, as part of a team¿Able to work independently and take accountability for the quality of personal outputs and success¿Excellent communication skills ¿Fluent spoken and written English and local language ¿Demonstrated strong interpersonal, service minded, verbal (phone) and written communication, as well as active listening skills to handle a volume of inbound inquiries from employees/customers; position continually requires demonstrated poise, tact and diplomacy¿Demonstrated ability to maintain confidential information¿Detail orientated¿Establish positive relationships throughout HR and with process partners¿Demonstrated ability to use Microsoft Office products (Word, Excel, Outlook, PowerPoint, SharePoint, etc.)Desirable¿Previous experience in working in a service desk function¿Experience in using of query ticketing tools / CRM solutions¿HR degree or equivalent¿Payroll experience¿Possesses knowledge of AZ HR systems (Workday experience is a plus)¿Knowledge in country HR legislation, AZ policy and processes¿Practical experience providing HR advice via e-mail or phone¿Ability to quickly learn and work in a cloud-based solutionyour benefits- Temporary contract of 10 months- Opportunity to work in a leading company in the pharmaceutical sector, in full growth, with offices in the center of BCN- Flexible schedule, entry between 7:15 a.m. and 10 a.m., 8-hour day from Monday to Thursday- Friday 6.5 hours, until 3-3:30 p.m.- 3 days of office work and 2 teleworking days, one of them on Fridaywhy with Randstad?Because we have thousands of job offers in our portal.Because we work with the best companies offering you the best jobs.Because we assure you all the legal guarantees in your hiring.Because we guarantee a close follow-up after your incorporation, because we want you to be satisfied.Because we put at your disposal our advanced technology so that you can sign your contracts and access your labor documentation in a single click.Because we always count on you.Enroll in this offer, you will be part of the Randstad candidate database for future employment opportunities.Register now and find the job you are looking for!#weareSRCRandstad promotes equal employment opportunities through diverse and inclusive teams. 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CALL 07-2024-1 Director of research
Centre Tecnològic de Telecomunicacions de Cataluny, Castelldefels, Barcelona
Who are we looking for?CTTC is searching for interested candidates in a R4-Director of Research permanent position to work with any of its research areas https://www.cttc.cat/research-units/ to initiate a new research line with vision for the future and that complements them well. Mainly we are looking for skills in cybersecurity and trustworthy learning systems; alternatively, experience in explainable AI , Generative AI, Representation Learning or Large Language Models is also welcome. However, even if you do not meet this requirement you are encouraged to apply (see the Qualifications and Experience section).What do we offer? :·       We offer a permanent contract ·       The starting date is flexible from June 2023·       Continuous training, access to lab facilities, state of the art infrastructure and polyvalent working spaces, participation in scientific events and R&D projects, complementary skills development. ·       Resources to build up a new research group within CTTC·       We have great benefits for employees: o  Paid time off: vacation (33 working days per year), holidays, sick and parental leave and more o  Up to 3 days of Telework per week (2 fixed + 1 upon request). Other requests may be studied to accommodate special needs.o  Flexible working hours for work-life balanceo  Tax-free optional benefits: restaurant ticket, nursery ticket, transport pass, private health insurance for employees and family.o  Career path promotion (either professional category and/or annual gross salary)o  Annual productivity upon performanceo  Possibility to complement the salary with personal grants.Qualifications and ExperienceWe are looking for a highly motivated, enthusiastic, energetic person, aiming at significantly improving his or her career perspectives in both public and private sectors. The successful applicant should have the competences of the R4 category (https://www.cttc.cat/wp-content/uploads/2023/09/Update-professional-categories.pdf). Required qualification/skills/experience:·         Publications with a high number of citations or impact.·         Proven expertise in cybersecurity and trustworthy learning systems; alternatively, experience in explainable AI, Generative AI, Representation Learning or Large Language Models is also welcome.·       List of relevant contributions in IPR, especially royalty contracts·       Proven experience in promoting, managing and scientifically leading attractive R&D projects for other researchers of similar reputation.·       Carrying out scientific-technical work at a personal level (eg, software programming, laboratory work, etc,...)·       Proven ability based on its scientific-technical reputation to secure long-term funding for research projects.·       Extensive list of persons trained under his/her supervision or direction and, where applicable, their current professional relevance.·       Identifies the implications and applications of his/her scientific-technical activity with his participation in round tables or his participation in the preparation of \"white papers\".·       Excellence in communication skills and relationship with the research community, especially in the productive sector.·       It develops a strategic vision of the future and is a scientific reference in its subject.Other skills that are valuable, but not mandatory, are:·       Substantial and innovative contribution in his field and implications in other fields of research firmly based on his list of publications and other scientific-technical contributions. (Index H, Patents, etc.).·       It has an international reputation based on excellence or relevance·       Beyond the formation of a solid research team and networked in international collaborations, a long-term vision must be evident,·       Ability to create an innovative and comfortable environment to attract other researchers of similar reputation to carry out short or medium-term stays in his/her work team.·       Active and committed person in the professional development of his colleagues.Even if you do not meet all the requirements, we encourage you to apply.The candidates' past performance but also future potential will be considered as criteria for selecting researchers.How to apply?All applications must include:1.               A complete CV, including a list of publications and the contact details of two potential referees2.               PhD degree 3.               Cover letter stating the motivation and suitability of the candidate. The application documents must be submitted in pdf format through this online application.*ONLY APPLICATIONS VIA WEB https://www.cttc.cat/talent/careers/job-openings/ WILL BE TAKEN INTO CONSIDERATION.*CVs and any other information gathered during this process will be handled confidentially.Convocatòria corresponent a l’oferta d’ocupació pública per a l’exercici 2024 (taxa de reposició 2023) aprovada pel Patronat el gener 2024.En compliment de la Llei general dels drets de les persones amb discapacitat i la seva inclusió social, s'acorda reservar una plaça en primera ronda per ser coberta entre persones amb un grau de discapacitat igual o superior al 30%.Who are we?·       The Center Tecnològic de Telecomunicaciones de Catalunya (CTTC) is a non-profit public sector research institution dedicated to fundamental and applied research activities, focused mainly on technologies related to the physical, data link and network layers of communication systems and Geomatics.·       CTTC received the “HR Excellence in Research” award in 2015 from the European Commission and successfully passed into the Award Renewal phase in 2023. This is a recognition of the Institute’s commitment to develop a Human Resources Strategy for Researchers (HRS4R), designed to bring the practices and procedures in line with the principles of the European Charter for Researchers and the Code of Conduct for the Recruitment of Researchers (Charter and Code). Our institution's comprehensive analysis and HRS4R action plan meet all the requirements of progress and quality of our HR policies. CTTC promotes itself as a provider of a stimulating and favourable work environment for researchers.·       The CTTC is located in the beautiful Mediterranean Technological Park of Castelldefels, a science park that houses the Polytechnic University of Catalonia, research institutions, innovative companies and startups. The PMT-UPC is located 10 minutes' walk from the beach and the city center of Castelldefels, also close to childcare centers, public schools and the best international schools. It can be reached by car, train (RENFE) and various bus lines.·       We have 2 buildings on campus, with state-of-the-art facilities, comfortable work spaces, meeting rooms, and multipurpose spaces, as well as social spaces.·       The institute has a multicultural environment with more than 130 members (scientific, technical and administrative staff) from all over the world. CTTC offers and promotes a diverse and inclusive environment and welcomes applicants regardless of age, disability, gender, national origin, race, religion, or sexual orientation.The CTTC seeks to increase the presence of women in those areas where they are underrepresented and therefore explicitly encourages them to stand as candidates.It is also committed to increasing the number of people with disabilities in its workforce and therefore encourages their applications.
Call center Gestora energtica
Gestora energtica, Barcelona, Catalonia
IMPRESINDIBLE DOCUMENTACION EN REGLA Y ESPAOL NATIVO. EMPRESA LIDER EN EL SECTOR ENERGETICO BUSCA TELEOPERADORES POR APERTURA DE NUEVA OFICINA. BUSCAMOS PERFILES JOVENES Y CON DON DE GENTES, QUE QUIERAN DESARROLLARSE PROFESIONAL, PERSONAL Y ECONOMICAMENTE. SUELDO FIJO + INCENTIVOS ALTA EN SS DE LUNES A VIERNES DE 10 A 17 POSIBILIDAD DE CRECIMIENTO A CORTO, MEDIANO Y LARGO PLAZO EXCELENTE AMBIENTE LABORAL INTERESADOS/AS POSTLENSE PARA PODER CONTACTARLES O SI PREFIEREN ENVIEN CV AL CORREO [email protected]
Supervisor - EMEA market
Webhelp Spain, Barcelona, Catalua, Spain
DescriptionDo you want to take your career to the next level? If you''re a bold, strong-minded, eager to learn individual who won''t take no for an answer, our Barcelona office has an exciting opportunity for YOU!Our companyAt Webhelp, we make everyone matter. For you. For our brands. And for the hundreds of thousands of customers we look after. Webhelp is the European Market leader in the business solutions provider industry and is made up of inspiring individuals buzzing to create excellent customer experiences for some of the world''s most exciting brands. If you''re up for it, you''ll join a high-performing team that you can be proud of and create meaningful moments, moments that matter to customers and clients.Life at Webhelp Spain- Working with adventurous people from over 29 nationalities - Personal and professional development - A great work environment, a dynamic and young approach, with true career opportunitiesYour roleTo handle a project being responsible of the customer objectives and leading the team in order to deliver the service asked and reaching the SLA''sAccountabilitiesManagement- Monitor and report team performance (correct call treatment, case treatment...) - Give agents feedback on their individual performance preferably on a weekly base to improve and motivate their daily work - Motivate as a team leader controlling turnover and retaining potential and motivated team members - Organize weekly meetings to give feedback on team performance, inform on new procedures, upcoming changes - Keep track of each agent''s training and training needs to improve technical and phone communication''s skills - Participate in the recruitment process close to HR Department giving an update from the needs and interviewing as a second interview the candidates who passed the HR interview - Manage all disciplinary issues effectively (with oral warning and requesting HR with written ones) - Ask management to hire new agent(s) either to substitute or to complete the team using concrete metricsOrganization- Organize and optimize shifts - Changing agents'' settings - Make sure processes and procedures are up to date and adhered to take overflow calls / tickets. - Offer support in critical problems (case escalations, emergencies, customer complaints). - Take care of logistic problems (office supplies, general working conditions).Incident Management- Take incoming customer calls (via telephone, email, voicemail, pager, or other automated alerts), log call details onto call management systems and provide response and resolution within SLA. - Maintain l knowledge and expertise associated with applications specific to individual customers. - Ensure contractual SLA is maintained.Customer Contact- Prepare Service Level Reviews and attend Service Level Review meetings. - Maintain contact with the customer regarding cases, new procedures, applications, toolsReporting- Collect metrics, analyze these and report to customer / management / quality team. - Provide other reports to management, as needed. Requirements- Good level of English - IT knowledge - High customer care knowledge - Strong communication skills - Ability to implement and manage changeWe offer- Full-time (39 hours/week) and long-term contract - Schedule: M-F 09:00 to 18:00 - Salary: 27.000 euros gross/year + up to 4.000 euros gross/year in bonus - Food/restaurant card included - Internal Development Program - Opportunity to join an international team - Starting date: Immediate - Holidays: 23 working days of paid annual leave (generated on the basis of the calendar year and in proportion to time worked)*Why apply- A large variety of discounts with our partners - Free weekly and after work activities - We promote intercompany mobility to work at any of our sites around the world. We have more than 140 locations in over 35 countries - Real growth opportunities to progress - New and modern office in the center area - Receive a bonus starting from 300 euros for referring your friendsCareer opportunitiesIf you are interested in growth, our high performers can move to our back office logistics team, our social media team, become a trainer/mentor, quality analyst, or move into management.***The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ide
Customer Care Agent with French
Babel Profiles, Barcelona, Spain
Description: Are you passionate about helping others? Do you like to work in an international and innovative environment? And are you interested in skincare and -products? Then we are looking for you!Our client is an international company and a Spanish dermatology leader specializing in solutions to skin conditions and sun protection. They are looking for a French talent to join their customer care team at their headquarters in Barcelona.You would be a great fit if you have excellent communication skills, have some experience in either administrative work in an international environment or a call center, and are comfortable working with online programs such as Microsoft Office, SAP or Salesforce. Main Responsibilities:Provide excellent customer service for customers in the French marketWork together with the sales team to keep logistics up to dateBuild and maintain relationships with customers B2B and B2CHelp the customers with incidents and complaints by giving creative solutionsStay updated on the company's products Requirements: Excellent verbal and written communication skillsPrevious experience in customer service or in a contact centerProblem solver and team player attitudeGreat Microsoft Office skillsSAP skills will be a big plus!Ability to adapt to a dynamic environmentThinking in solutions, have an innovative mindset Offer: Competitive SalaryFlexible working hours between 7:30 and 20:001,5-hour lunch breakHybrid working modelPrivate health and -life insurance24 days of Holidays plus Semana Santa and Christmas break and a Birthday afternoon offPersonal- and professional growth opportunities
AGENTE TELEFONICO/A CALL CENTER Mollet del Vallès (Barcelona)
IMAN TEMPORING ETT, S.L., Mollet del Vallès, Barcelona
Desde IMAN Temporing, empresa especializada en RRHH, queremos acompañarte en tu trayectoria laboral. #ConectamoseltalentoconlasoportunidadesRequisitosSomos una empresa comprometida con la igualdad y no discriminamos por género, etnia, orientación sexual, diversidad funcional, edad u otros aspectos protegidos por la legislación. Éste proceso de selección se basa en criterios objetivos de profesionalidad, méritos y capacidad.Experiencia demostrable en puesto de emisión de llamadasValorable experiencia en el sector sanitarioJornada partida de lunes a viernesPeríodo de formaciónPosibilidad de realizar teletrabajo y un día a la semana asistencia a la oficinaVehículo propio
CALL 08-2024-1 Software Networking Researcher
Centre Tecnològic de Telecomunicacions de Cataluny, Castelldefels, Barcelona
Who are we looking for ?The Packet Optical Networks and Services (PONS) Research Unit is searching for interested candidates in a Researcher position. For more information about the PONS Research Unit click here (https://www.cttc.cat/packet-optical-networks-and-services-pons/). We are looking for a highly motivated, enthusiastic, empathic person, with passion for research and desire to learn and explore new technologies, aiming at significantly improving her or his professional career in a stimulating environment and within a dynamic and internationally recognized research group. The successful candidate will join the PONS research unit to carry out research in Software Networks, with dedicated focus on Network Disaggregation. Some of the considered topics will be management of Smart Network Interface Cards (SmartNICs) and enhancement of multi-domain orchestration capabilities of ETSI TeraFlowSDN (TFS), including life-cycle management of whiteboxes’ Network Operating System (NOS). The researcher shall collaborate with other RU members and external organizations to reach the proposed objectives.What do we offer? :·       We offer a Research position in the framework of the Spanish UNICO-5G projects 6GMICROSDN-SMARTNICS (Tarjetas de red inteligentes para whiteboxes), TSI-063000-2021-19, and 6GMICROSDN-NOS (Gestión zero-touch del ciclo de vida del NOS), TSI-063000-2021-20, with duration till 31/12/2024.·       Annual gross salary according to the profile of the candidate.·       Full-time contract: 7,5 h/day. Flexibility·       Expected professional category: R2. Exceptional candidates may be considered even if they do not meet all the requirements. In this case the professional category will be based on the qualifications and experience of the applicant according with CTTC professional categories procedure(https://www.cttc.cat/wp-content/uploads/2023/09/Update-professional-categories.pdf).·       Tenure track: Career progression with possibility of stabilization trough a permanent structural contract ·       Prospect start date: As soon as possible                                                                                       ·       Continuous training, access to lab facilities, state of the art infrastructure and polyvalent working spaces, participation in scientific events and R&D projects, complementary skills development. ·       Possibility to enroll in a Phd Program (Phd fees paid by CTTC)·       Professional career promotion in case to obtain PhD.·       We have great benefits for employees: o  Paid time off: vacation (33 working days per year), holidays, sick and parental leave and more o  Up to 3 days of Telework per week (2 fixed + 1 upon request). Other requests may be studied to accommodate special needs.o  Flexible working hours for work-life balanceo  Tax-free optional benefits: restaurant ticket, nursery ticket, transport pass, private health insurance for employees and family.o  Career path promotion (either professional category and/or annual gross salary)o  Annual productivity upon performanceo  Possibility to complement the salary with personal grants Qualifications and Experience·       We are looking for a highly motivated, enthusiastic, energetic person, aiming at significantly improving his or her career perspectives in both public and private sectors. The successful applicant must hold a MSc degree in Telecommunications, Electrical Engineering, computer science, or closely related fields, and should have the competencies of R2 category. ·       Required qualification/skills/experience:- Automated network and service management  - Software Defined Networking - Good publication record in journals and conferences- Excellent communication skills in English, both written and spoken·       Other skills that are valuable, but not mandatory are:- Knowledge of SMARTNICS- Edge-cloud infrastructure management - Hands-on experience in SDN/NFV/Cloud software platforms- Programming skills in one of Python, Java, or C/C++ languagesEven if you do not meet all the requirements, we encourage you to apply. The candidates' past performance but also future potential will be considered as criteria for selecting researchers.How to apply?All applications must include:1.               A complete CV, including a list of publications and the contact details of two potential referees2.               Msc degree 3.               Cover letter stating the motivation and suitability of the candidate. The application documents must be submitted in pdf format through this online application.*ONLY APPLICATIONS VIA WEB https://www.cttc.cat/talent/careers/job-openings/ WILL BE TAKEN INTO CONSIDERATION.*CVs and any other information gathered during this process will be handled confidentiallyWho are we?·       The Center Tecnològic de Telecomunicaciones de Catalunya (CTTC) is a non-profit public sector research institution dedicated to fundamental and applied research activities, focused mainly on technologies related to the physical, data link and network layers of communication systems and Geomatics.·       CTTC received the \"HR Excellence in Research\" award in 2015 from the European Commission. This is a recognition of the Institute’s commitment to develop a Human Resources Strategy for Researchers (HRS4R), designed to bring the practices and procedures in line with the principles of the European Charter for Researchers and the Code of Conduct for the Recruitment of Researchers (Charter and Code).·       The CTTC is located in the beautiful Mediterranean Technological Park of Castelldefels, a science park that houses the Polytechnic University of Catalonia, research institutions, innovative companies and startups. The PMT-UPC is located 10 minutes' walk from the beach and the city center of Castelldefels, also close to childcare centers, public schools and the best international schools. It can be reached by car, train (RENFE) and various bus lines.·       We have 2 buildings on campus, with state-of-the-art facilities, comfortable work spaces, meeting rooms, and multipurpose spaces, as well as social spaces.·       The institute has a multicultural environment with more than 130 members (scientific, technical and administrative staff) from all over the world. CTTC offers and promotes a diverse and inclusive environment and welcomes applicants regardless of age, disability, gender, national origin, race, religion, or sexual orientation.The CTTC seeks to increase the presence of women in those areas where they are underrepresented and therefore explicitly encourages them to stand as candidates.It is also committed to increasing the number of people with disabilities in its workforce and therefore encourages their applications.
Recepción de llamadas 09.00 a 16.00 Sant Cugat del Vallés (Barcelona)
GRUPO CRIT, Sant Cugat del Vallés, Barcelona
Proceso de selección continuo.FuncionesEstamos buscando 1 agente en recepción de llamadas para el turno de mañana para una empresa ubicada en Sant Cugat del Vallès.Con catalán hablado y escrito perfectamente, Nivel C. Se valorará el dominio del inglés.Buscamos a personas experimentadas en atención al cliente, con dominio de herramientas informáticas y Pack Office, gran capacidad de trabajo y capacidad de aprendizaje. Con comprensión lectora, ya que también realizará tareas de Back Office.Requisitos- Catalán Nativo. Nivel c.- Experiencia como teleoperador/a en call call center. En recepción de llamadas.- Incorporación inmediata. - Buscamos un perfil sociable, empático, altamente implicado con el trabajo y con el equipo, puesto que formará parte de un equipo clave y estable en la empresa.Se ofrece- Jornada laboral de 35 horas semanales. Jornada de 7 horas al día. Trabajarás un sábado al mes. Turno de mañana (9 a 16h)- 1200 brutos. a 8.57 p/hora bruto.- Contrato estable con posibilidad de incorporación a empresa.