Salario: Agente Técnico-comercial en Alcobendas

We are recruiting a Helpdesk Technician, German Speaker for our European Help Desk Department in our main HQ in Alcobendas. You will provide first level of technical support to our agents´ network in Europe, helping them to solve the different questions and problems they may have.Your tasks would be for the following:- Install and check all the requirements of our web system to operate both new agents equipment and former agents formatted PC´s- Answering technical requests through call center and email ticketing.- Diagnose and resolve technical software issues presented by the agents to guarantee the operability of the Web System.Qualifications: - Work experience in IT background or IT interest would be a plus- High knowledge of MS Windows and Internet Explorer- High knowledge of the Office Pack- Excellent skills installing computers and peripherals- Excellent communications skills (both oral and written) in German